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StubHub refund BS
#3189853
08/12/20 05:07 PM
08/12/20 05:07 PM
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Joined: Dec 2006
Posts: 1,247 Calera
Guru
OP
8 point
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OP
8 point
Joined: Dec 2006
Posts: 1,247
Calera
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I had ordered tickets to an event in Tennessee in October. Of course because of covid it's been cancelled. I just received an email that they have elected to give me a coupon for 120% of the price I paid. I called them up because I wanted my money back, not a damn coupon that I probably won't use by next December. The lady was nice, but told me that the refund timeframe usually is 2-5 days, but because of all the cancellations they are processing it might take up to 120 days! I call BS! Have any of you had this happen? I read a while ago(maybe 3-4 months) about a woman who was having problems getting a refund through them for a cruise or something. It took a lawyer getting involved to get her money back. I guess getting the originating ticket seller to pony up, then giving the "service fees" tacked on by them takes a while huh? Has anybody else run into this scenario?
Light travels faster than sound. This is why some people appear bright until you hear them speak.
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Re: StubHub refund BS
[Re: Guru]
#3189855
08/12/20 05:12 PM
08/12/20 05:12 PM
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Joined: Aug 2001
Posts: 63,830 Luverne, AL
Skinny
GUVNER
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GUVNER
Joined: Aug 2001
Posts: 63,830
Luverne, AL
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Go to the Better Business Bureau website, file a complaint, and I bet you get your money back.
Never Trust Government
"You can be broke but you cant be poor." Ruthie-May Webster
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Re: StubHub refund BS
[Re: Guru]
#3189867
08/12/20 05:38 PM
08/12/20 05:38 PM
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Joined: Feb 2008
Posts: 15,668 Montgomery
bamaeyedoc
Old Mossy Horns
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Old Mossy Horns
Joined: Feb 2008
Posts: 15,668
Montgomery
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We had 4 tix to see the Stones in Nashville in May. Bought tix in February through ticketmaster. Had tix to see Gwen Stefanni in Vegas the same week. After holding out for a rescheduled date, we finally decided to get a refund. They refunded us 100% on the card for both shows in about a week.
Dr. B
Last edited by bamaeyedoc; 08/12/20 05:57 PM.
AKA: “Dr. B” Aldeer #121 8-3-2000 Proud alum of AUM, UAB, and UA Member of Team 10 Point 2023-2024 ALdeer Deer Contest Winners
Glennis Jerome "Jerry" Harris 1938-2017 UGA Class of 1960 BS/MS Forestry LTJG, USNR
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Re: StubHub refund BS
[Re: Guru]
#3189893
08/12/20 06:26 PM
08/12/20 06:26 PM
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Joined: Jan 2001
Posts: 25,775 Fayetteville TN Via Selma
jawbone
Freak of Nature
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Freak of Nature
Joined: Jan 2001
Posts: 25,775
Fayetteville TN Via Selma
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I'm amazed that a charge can hit my card almost immediately but it takes days to be processed on a refund. Seems the creek only flows one way on that system and if you aren't going downstream the paddling back sure is slower. I recently ran into this when I placed an order with Home Depot on some tile flooring. It hit my card immediately. The next day I get an email from them that they didn't have enough in stock to fill my order so they cancelled it and a credit on my card would show up within a week, which it did but it made me wonder how much interest they can make by waiting several days to refund money when they do this nationwide?
Lord, please help us get our nation straightened out.
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Re: StubHub refund BS
[Re: Guru]
#3189897
08/12/20 06:34 PM
08/12/20 06:34 PM
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Joined: Jan 2011
Posts: 38,489 N. Bama
257wbymag
Boo Boo Head
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Boo Boo Head
Joined: Jan 2011
Posts: 38,489
N. Bama
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Glad I don’t go to concerts. Never have much.
Quietly killing turkeys where youre not!!! My tank full of give a fraks been runnin on empty I'm the paterfamilias
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Re: StubHub refund BS
[Re: jawbone]
#3189902
08/12/20 06:39 PM
08/12/20 06:39 PM
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Joined: Jan 2001
Posts: 10,721 Birmingham
wew3006
Booner
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Booner
Joined: Jan 2001
Posts: 10,721
Birmingham
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I'm amazed that a charge can hit my card almost immediately but it takes days to be processed on a refund. Seems the creek only flows one way on that system and if you aren't going downstream the paddling back sure is slower. I recently ran into this when I placed an order with Home Depot on some tile flooring. It hit my card immediately. The next day I get an email from them that they didn't have enough in stock to fill my order so they cancelled it and a credit on my card would show up within a week, which it did but it made me wonder how much interest they can make by waiting several days to refund money when they do this nationwide? Not much; at current rates
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Re: StubHub refund BS
[Re: 257wbymag]
#3189910
08/12/20 06:47 PM
08/12/20 06:47 PM
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Joined: Nov 2015
Posts: 21,445 HSV AL
jmudler
Freak of Nature
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Freak of Nature
Joined: Nov 2015
Posts: 21,445
HSV AL
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Glad I don’t go to concerts. Never have much. Same here.....plus the crowds
Isaiah 5:20 Woe to those who call evil good and good evil, who put darkness for light and light for darkness, who put bitter for sweet and sweet for bitter.
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Re: StubHub refund BS
[Re: wew3006]
#3189925
08/12/20 07:19 PM
08/12/20 07:19 PM
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Joined: Oct 2000
Posts: 7,237 Lee County
RCHRR
14 point
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14 point
Joined: Oct 2000
Posts: 7,237
Lee County
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I'm amazed that a charge can hit my card almost immediately but it takes days to be processed on a refund. Seems the creek only flows one way on that system and if you aren't going downstream the paddling back sure is slower. I recently ran into this when I placed an order with Home Depot on some tile flooring. It hit my card immediately. The next day I get an email from them that they didn't have enough in stock to fill my order so they cancelled it and a credit on my card would show up within a week, which it did but it made me wonder how much interest they can make by waiting several days to refund money when they do this nationwide? Not much; at current rates Bet it is a sizable amount because they’re not dealing with buckles and dimes. Why do you think banks went to the hundredths then the thousandths of a percent?
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Re: StubHub refund BS
[Re: Guru]
#3189952
08/12/20 08:05 PM
08/12/20 08:05 PM
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Joined: Feb 2008
Posts: 15,668 Montgomery
bamaeyedoc
Old Mossy Horns
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Old Mossy Horns
Joined: Feb 2008
Posts: 15,668
Montgomery
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They can afford it. They’ve held the money in interest bearing accounts. They can refund all the money and keep all the interest made on millions of dollars of tickets sold.
Dr. B
AKA: “Dr. B” Aldeer #121 8-3-2000 Proud alum of AUM, UAB, and UA Member of Team 10 Point 2023-2024 ALdeer Deer Contest Winners
Glennis Jerome "Jerry" Harris 1938-2017 UGA Class of 1960 BS/MS Forestry LTJG, USNR
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Re: StubHub refund BS
[Re: Guru]
#3189978
08/12/20 08:44 PM
08/12/20 08:44 PM
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Joined: Jan 2011
Posts: 38,489 N. Bama
257wbymag
Boo Boo Head
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Boo Boo Head
Joined: Jan 2011
Posts: 38,489
N. Bama
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You ain’t getting a refund. They just paid the drunken coach another MiL last week.
Quietly killing turkeys where youre not!!! My tank full of give a fraks been runnin on empty I'm the paterfamilias
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Re: StubHub refund BS
[Re: Guru]
#3190007
08/12/20 09:07 PM
08/12/20 09:07 PM
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Joined: Feb 2002
Posts: 44,211 North Alabama
Wiley Coyote
Freak of Nature
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Freak of Nature
Joined: Feb 2002
Posts: 44,211
North Alabama
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I was gonna go to the same Stones concert because it was on my birthday. I never bought tickets. Maybe it was an omen.
I firmly believe that a double gallows should be constructed on the East Lawn of The White House. Politicians who willfully and shamelessly violate their oath to uphold and defend the Constitution of the United States of America should be swiftly tried and, upon conviction, publicly hanged at sunup the day after conviction. If multiple convicts are to be hanged they can choose with whom to share the gallows or names shall be drawn from the hangman's hat to be hanged 2 at a time.
NRA Life Member
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Re: StubHub refund BS
[Re: Rebelman]
#3190008
08/12/20 09:08 PM
08/12/20 09:08 PM
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Joined: Jan 2011
Posts: 38,489 N. Bama
257wbymag
Boo Boo Head
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Boo Boo Head
Joined: Jan 2011
Posts: 38,489
N. Bama
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Glad I don’t go to concerts. Never have much. Cool. Are you upset you’re missing the backstreet boyz concert this year?
Quietly killing turkeys where youre not!!! My tank full of give a fraks been runnin on empty I'm the paterfamilias
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Re: StubHub refund BS
[Re: Ben2]
#3190130
08/13/20 01:09 AM
08/13/20 01:09 AM
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Joined: Jan 2005
Posts: 23,919 Clarksville, TN /Greenville, ...
bill
Freak of Nature
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Freak of Nature
Joined: Jan 2005
Posts: 23,919
Clarksville, TN /Greenville, ...
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Once the business generates a refund the funds go to your bank or your credit card company where they hold it for 5-10 days depending on the bank or credit card company. Mostly correct. The costumers bank actually has the money the next day but they won't release it until they decide to. Usually 5 to 7 days but sometimes less. I've had my company trace refunds and the customers bank will say they don't see it while we are looking at the Feds deposit record. They know they have it but they are used to the customer not knowing how the process works so they usually try to blame the processor.
"Political debate: when charlatans come together to discuss their principles" - Bauvard
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