|
1
|
2
|
3
|
4
|
5
|
6
|
7
|
8
|
9
|
10
|
11
|
12
|
13
|
14
|
15
|
16
|
17
|
18
|
19
|
20
|
21
|
22
|
23
|
24
|
25
|
26
|
27
|
28
|
29
|
30
|
|
|
|
|
|
90 registered members (BrandonClark, 10mm, jake5050, Luxfisher, chill, Antelope08, Downwind, beetrapper, Gunpowder, BCLC, Mansfield, fillmore, TamaDrumhead, JustHunt, !shiloh!, Cynical, HURRICANE, Peach, Chaser357, MS_Hunter, icducks, sanderson, Ben2, XVIII, aucivil, Hunting15, aucountry, BPI, Chancetribe, Overland, Turkeyneck78, HoofNSpur, 000buck, Bustinbeards, coldtrail, dawgdr, turfarmer, Morris, Remington270, Hoytdad10, 3006bullet, BobK, Scooter7, Mbrock, Rebelhunter_21, Canterberry, Gunner211, goodman_hunter, Aldecks1, GrandSlam, hippi, BamaRick, MikeP, Bruno, weatherby, CNC, brett.smith, Frogeye, JoeBuck, SC53, BuckRidge17, AU coonhunter, RCHRR, BhamFred, CCC, mcninja, Smitty4Bama, jarcher38, KnightRyder, 7x57_Mauser, crenshawco, bholmes, ridgestalker, MGrubber, Buckwheat, Turkey, Pwyse, Okatuppa, Jweeks, 11 invisible),
917
guests, and 0
spiders. |
Key:
Admin,
Global Mod,
Mod
|
|
|
Good Customer Service
#1784346
07/13/16 02:52 AM
07/13/16 02:52 AM
|
Joined: Apr 2000
Posts: 28,989 Fosters, Alabama, USA
Shaw
OP
Administrator
|
OP
Administrator
Joined: Apr 2000
Posts: 28,989
Fosters, Alabama, USA
|
A nephew of a buddy of mine is buying my Chill R. It will behind first sure nuff good set up. In an effort to save him a little money, I found him a used Mathews QAD on Archery Talk. The rest arrived yesterday by FedEx while I was at work. The package was damaged and the containment bar was broken. I messaged the seller on AT and told him what had happened and that his packaging wasn't very good. I also sent an email to QAD and inquired about purchasing the part. This was after business hours for them. I told them the truth and that I had been using their rests for 10 years. About 20 minutes ago I received a reply back. They thanked me for being a loyal customer and said they would have a replacement part sent to me ASAP at no charge. Can't beat that.
"I hate rude behavior in a man. I won't tolerate it." Captain Woodrow F. Call
ShawBuilt Custom Bowstrings
|
|
|
Re: Good Customer Service
[Re: Shaw]
#1784909
07/13/16 11:09 AM
07/13/16 11:09 AM
|
Joined: May 2015
Posts: 3,678 Alabama
Honolua
I'm Honey Lou Lou and I voted for Obama... Twice!!!
|
I'm Honey Lou Lou and I voted for Obama... Twice!!!
Joined: May 2015
Posts: 3,678
Alabama
|
Good to know. I had the exact same story with HHA and same outcome.
|
|
|
Re: Good Customer Service
[Re: Shaw]
#1788276
07/18/16 01:48 AM
07/18/16 01:48 AM
|
Joined: Jul 2011
Posts: 5,391 Cleburne County
NortonZ7
12 point
|
12 point
Joined: Jul 2011
Posts: 5,391
Cleburne County
|
That's jam up. I've been shooting then for 7 years and never had to deal with CS, but glad to hear it's good.
|
|
|
Re: Good Customer Service
[Re: Shaw]
#1796744
07/26/16 10:39 AM
07/26/16 10:39 AM
|
Joined: Oct 2012
Posts: 1,246 Steele, AL
bbrown2933
8 point
|
8 point
Joined: Oct 2012
Posts: 1,246
Steele, AL
|
I've had the same good dealings with their customer service. I lost my low launcher arm and they sent me one free, along with a few felt rest pads.
"When you can't make them see the light, make them feel the heat."
-Ronald Reagan
|
|
|
|