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HHA Optimizer Trouble #1430463
08/26/15 12:53 PM
08/26/15 12:53 PM
Joined: Feb 2013
Posts: 7,900
Huntsville AL
Rocket62 Offline OP
14 point
Rocket62  Offline OP
14 point
Joined: Feb 2013
Posts: 7,900
Huntsville AL
Might have to test their customer service again ... The slider wouldn't budge so I tried to loosen the slider tightening pin and take it off. Well it loosened, sheared plum off ... Dang

I still couldn't adjust the slider until I cranked back the windage 10 turns




I don't want to pass quietly into the night. I want to slide in sideways kickin and screamin
Life really is awesome ... Soak it up while you can ...
Re: HHA Optimizer Trouble [Re: Rocket62] #1430476
08/26/15 01:08 PM
08/26/15 01:08 PM
Joined: Dec 2012
Posts: 15,984
Brierfield
Beadlescomb Offline
Old Mossy Horns
Beadlescomb  Offline
Old Mossy Horns
Joined: Dec 2012
Posts: 15,984
Brierfield
That sucks


We will burn that bridge when we get there
Re: HHA Optimizer Trouble [Re: Rocket62] #1430508
08/26/15 01:49 PM
08/26/15 01:49 PM
Joined: Apr 2000
Posts: 29,025
Fosters, Alabama, USA
Shaw Offline
Administrator
Shaw  Offline
Administrator
Joined: Apr 2000
Posts: 29,025
Fosters, Alabama, USA
You sure the isn't anything wrong with either of the front two tracks?


"I hate rude behavior in a man. I won't tolerate it." Captain Woodrow F. Call

ShawBuilt Custom Bowstrings
Re: HHA Optimizer Trouble [Re: Rocket62] #1430729
08/26/15 03:55 PM
08/26/15 03:55 PM
Joined: May 2013
Posts: 3,442
bham
C
crocker Offline
10 point
crocker  Offline
10 point
C
Joined: May 2013
Posts: 3,442
bham
I would bet HHA will replace no questions asked.

Re: HHA Optimizer Trouble [Re: Shaw] #1431126
08/27/15 02:31 AM
08/27/15 02:31 AM
Joined: Feb 2013
Posts: 7,900
Huntsville AL
Rocket62 Offline OP
14 point
Rocket62  Offline OP
14 point
Joined: Feb 2013
Posts: 7,900
Huntsville AL
Originally Posted By: Shaw
You sure the isn't anything wrong with either of the front two tracks?

Nothing is wrong that I can tell. I do think that the tension on the unit due to me cranking the windage bound it up though




I don't want to pass quietly into the night. I want to slide in sideways kickin and screamin
Life really is awesome ... Soak it up while you can ...
Re: HHA Optimizer Trouble [Re: Rocket62] #1431271
08/27/15 04:38 AM
08/27/15 04:38 AM
Joined: Feb 2013
Posts: 7,900
Huntsville AL
Rocket62 Offline OP
14 point
Rocket62  Offline OP
14 point
Joined: Feb 2013
Posts: 7,900
Huntsville AL
Submitted this : "I've got the OL-5519 single pin sight. The slider tightening pin sheared off. Is this fixable? Please advise ... Photo @ http://i1363.photobucket.com/..."

Got this :
"Paul,
Please send that into us and we will get it fixed up for you.
Thanks,
Doug "

Sent this:
Wow, that's great thanks! Any idea how long it will be before I get it back? Bow season opens October 15 here ...

Thanks,
Paul

Got this:
Paul,
Our turnaround time is 24-48 hours.
Thanks,
Doug

Sent this:
You guys rock! Thanks

Got this:
Paul,
Thanks, No problem we will get that fixed for you.
Thanks,
Doug


Awesome!

Last edited by Rocket62; 08/27/15 04:44 AM.



I don't want to pass quietly into the night. I want to slide in sideways kickin and screamin
Life really is awesome ... Soak it up while you can ...
Re: HHA Optimizer Trouble [Re: Rocket62] #1431288
08/27/15 04:51 AM
08/27/15 04:51 AM
Joined: Apr 2000
Posts: 29,025
Fosters, Alabama, USA
Shaw Offline
Administrator
Shaw  Offline
Administrator
Joined: Apr 2000
Posts: 29,025
Fosters, Alabama, USA
thumbup


"I hate rude behavior in a man. I won't tolerate it." Captain Woodrow F. Call

ShawBuilt Custom Bowstrings
Re: HHA Optimizer Trouble [Re: Rocket62] #1431315
08/27/15 05:18 AM
08/27/15 05:18 AM
Joined: Dec 2009
Posts: 2,921
Huntsville
B
buckbrush Offline
10 point
buckbrush  Offline
10 point
B
Joined: Dec 2009
Posts: 2,921
Huntsville
Awesome


The only thing necessary for the triumph of evil is for good men to do nothing.
Edmund Burke
Re: HHA Optimizer Trouble [Re: Rocket62] #1431322
08/27/15 05:29 AM
08/27/15 05:29 AM
Joined: Dec 2007
Posts: 6,719
Huntsville, Al
L
LUMPY Offline
14 point
LUMPY  Offline
14 point
L
Joined: Dec 2007
Posts: 6,719
Huntsville, Al
thumbup

Re: HHA Optimizer Trouble [Re: Rocket62] #1431508
08/27/15 08:01 AM
08/27/15 08:01 AM
Joined: Jun 2010
Posts: 8,914
Tallassee
G
G/H Offline
14 point
G/H  Offline
14 point
G
Joined: Jun 2010
Posts: 8,914
Tallassee
thumbup

Re: HHA Optimizer Trouble [Re: Rocket62] #1431629
08/27/15 09:59 AM
08/27/15 09:59 AM
Joined: Aug 2007
Posts: 746
In your head
D
DaffyDucksWorstNightmare Offline
4 point
DaffyDucksWorstNightmare  Offline
4 point
D
Joined: Aug 2007
Posts: 746
In your head
They have amazing customer service. I have sent mine in twice and my dad's in once. All 3 were sent and return within the same week. And I believe they are based out of Wisconsin!! That's a incredible turn around for that distance.

HHA thumbup thumbup

Re: HHA Optimizer Trouble [Re: Rocket62] #1440883
09/05/15 11:41 AM
09/05/15 11:41 AM
Joined: Feb 2013
Posts: 7,900
Huntsville AL
Rocket62 Offline OP
14 point
Rocket62  Offline OP
14 point
Joined: Feb 2013
Posts: 7,900
Huntsville AL
Got it back repaired on Friday, installed it and shot 20 right away. Works perfectly




I don't want to pass quietly into the night. I want to slide in sideways kickin and screamin
Life really is awesome ... Soak it up while you can ...
Re: HHA Optimizer Trouble [Re: Rocket62] #1440952
09/05/15 12:48 PM
09/05/15 12:48 PM
Joined: Oct 2005
Posts: 2,001
Madison County
grundan Offline
8 point
grundan  Offline
8 point
Joined: Oct 2005
Posts: 2,001
Madison County
Nice, I really like mine.

Re: HHA Optimizer Trouble [Re: Rocket62] #1441617
09/06/15 06:36 AM
09/06/15 06:36 AM
Joined: Sep 2012
Posts: 8,456
Harpersville, AL
tfd1224 Offline
14 point
tfd1224  Offline
14 point
Joined: Sep 2012
Posts: 8,456
Harpersville, AL
Makes me feel good about mine that I purchased last year. I still hope I never have to use their customer service though.


Yeah c’mon. Daniel White

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