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Velvet
by Turkey_neck. 05/04/24 09:13 AM
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Hats off to Ruger customer service
#1137000
11/05/14 11:26 AM
11/05/14 11:26 AM
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Joined: Aug 2003
Posts: 42,158
UR 6
top cat
OP
Freak of Nature
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OP
Freak of Nature
Joined: Aug 2003
Posts: 42,158
UR 6
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Ruger did an excellent job for me. They changed this mishap:  Into a new LCP:  Like magic 
LUCK:::; When presistence, dedication, perspiration and preparation meet up with opportunity!!!
- - - - - - - -A government big enough to give you everything you want, is big enough to take everything you have. Thomas Jeferson - - - - - - - -
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Re: Hats off to Ruger customer service
[Re: top cat]
#1137033
11/05/14 11:54 AM
11/05/14 11:54 AM
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Joined: Mar 2013
Posts: 14,606
Tuscaloosa Co.
N2TRKYS
Booner
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Booner
Joined: Mar 2013
Posts: 14,606
Tuscaloosa Co.
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Glad Ruger did that for you. Sounded like the remanufactured ammo company should've done it.
83% of all statistics are made up.
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Re: Hats off to Ruger customer service
[Re: N2TRKYS]
#1137142
11/05/14 01:55 PM
11/05/14 01:55 PM
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Joined: May 2012
Posts: 8,670
NW Alabama
R_H_Clark
Leupold Pro Staff
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Leupold Pro Staff
Joined: May 2012
Posts: 8,670
NW Alabama
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Glad Ruger did that for you. Sounded like the remanufactured ammo company should've done it. Probably but I bet once the tooling is paid for it only costs them about $20 to make a new one. It is just better for their name and reputation to take care of it.
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Re: Hats off to Ruger customer service
[Re: N2TRKYS]
#1137178
11/05/14 02:30 PM
11/05/14 02:30 PM
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Joined: Aug 2003
Posts: 42,158
UR 6
top cat
OP
Freak of Nature
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OP
Freak of Nature
Joined: Aug 2003
Posts: 42,158
UR 6
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Glad Ruger did that for you. Sounded like the remanufactured ammo company should've done it. I contacted Ruger via E-mail the day it happened. They called the next day. They sent me a RMOA and a prepaid shipping label. I answered their questions on the form and shipped the weapon. I had already let a gun smith look at it. After they looked it over they asked if I would be OK with receiveing a replacement through my choice of FFL dealer, I acceped the offer. Saw no reason to contact anyone else.
LUCK:::; When presistence, dedication, perspiration and preparation meet up with opportunity!!!
- - - - - - - -A government big enough to give you everything you want, is big enough to take everything you have. Thomas Jeferson - - - - - - - -
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Re: Hats off to Ruger customer service
[Re: top cat]
#1137282
11/05/14 03:41 PM
11/05/14 03:41 PM
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Joined: Mar 2013
Posts: 14,606
Tuscaloosa Co.
N2TRKYS
Booner
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Booner
Joined: Mar 2013
Posts: 14,606
Tuscaloosa Co.
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Glad Ruger did that for you. Sounded like the remanufactured ammo company should've done it. I contacted Ruger via E-mail the day it happened. They called the next day. They sent me a RMOA and a prepaid shipping label. I answered their questions on the form and shipped the weapon. I had already let a gun smith look at it. After they looked it over they asked if I would be OK with receiveing a replacement through my choice of FFL dealer, I acceped the offer. Saw no reason to contact anyone else. Do you feel it was a faulty gun issue?
83% of all statistics are made up.
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Re: Hats off to Ruger customer service
[Re: top cat]
#1137346
11/05/14 04:10 PM
11/05/14 04:10 PM
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Joined: Aug 2003
Posts: 42,158
UR 6
top cat
OP
Freak of Nature
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OP
Freak of Nature
Joined: Aug 2003
Posts: 42,158
UR 6
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No idea. Experts couldn't tell. I'm satisified with the results.
Last edited by top cat; 11/05/14 04:19 PM.
LUCK:::; When presistence, dedication, perspiration and preparation meet up with opportunity!!!
- - - - - - - -A government big enough to give you everything you want, is big enough to take everything you have. Thomas Jeferson - - - - - - - -
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Re: Hats off to Ruger customer service
[Re: top cat]
#1137375
11/05/14 04:19 PM
11/05/14 04:19 PM
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Joined: Mar 2013
Posts: 14,606
Tuscaloosa Co.
N2TRKYS
Booner
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Booner
Joined: Mar 2013
Posts: 14,606
Tuscaloosa Co.
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No idea. Experts couldn't tell. Does it bother you I got a new gun from Ruger. No. Just wondered if you thought it was a defect. Why would it bother me that Ruger sent you a new gun? I don't shoot that type ammo.
83% of all statistics are made up.
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Re: Hats off to Ruger customer service
[Re: top cat]
#1137659
11/05/14 08:31 PM
11/05/14 08:31 PM
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Joined: Jun 2013
Posts: 52,261
Gee's Bend/At The Hog Pen
James
Freak of Nature
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Freak of Nature
Joined: Jun 2013
Posts: 52,261
Gee's Bend/At The Hog Pen
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Cat do u have any trouble with ur magazines not wanting to catch?.It seems to be a problem with some I've got one that doesn't want to stay in no more unless u slam it in there..
Do not regret growing older, it's a privilege denied to many!
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Re: Hats off to Ruger customer service
[Re: James]
#1137697
11/06/14 02:01 AM
11/06/14 02:01 AM
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Joined: Aug 2003
Posts: 42,158
UR 6
top cat
OP
Freak of Nature
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OP
Freak of Nature
Joined: Aug 2003
Posts: 42,158
UR 6
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Cat do u have any trouble with ur magazines not wanting to catch?.It seems to be a problem with some I've got one that doesn't want to stay in no more unless u slam it in there.. Never had any problems what so ever before that day nor with this new one, Felt good running a few through it yesterday.
LUCK:::; When presistence, dedication, perspiration and preparation meet up with opportunity!!!
- - - - - - - -A government big enough to give you everything you want, is big enough to take everything you have. Thomas Jeferson - - - - - - - -
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Re: Hats off to Ruger customer service
[Re: top cat]
#1137704
11/06/14 02:12 AM
11/06/14 02:12 AM
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Joined: Nov 2009
Posts: 10,979
wedowee
daniel white
Booner
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Booner
Joined: Nov 2009
Posts: 10,979
wedowee
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When I was a kid, my dad had a mark 2 stainless .22. It had started rusting. Mr. Bill Ruger sent him a brand new at no charge. Have always liked Ruger.
"You do and it will be the biggest mistake you ever made, you Texas brush popper" John Wayne
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Glad they gave you a new gun though. I like Ruger, thats why I have a LCP 380.
