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Brownells Forever Guarantee
#4121241
04/23/24 08:18 AM
04/23/24 08:18 AM
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Joined: Oct 2008
Posts: 8,150
In front of my lathe
gundoc
OP
14 point
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OP
14 point
Joined: Oct 2008
Posts: 8,150
In front of my lathe
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When I officially started doing gun work back in 2004 I bought one of their barrel vises.
This thing is solid steel and is massive. It has four 1/2" clamp bolts to tighten down on the barrel to keep it from spinning when removing the action.
Well, fast forwad to about a week ago. I was pulling the barrel on a 700 and while tightening the bolts I heard a loud pop.
I though the aluminum bushing had split, but to my surprise, the threads in one of the holes completely stripped all the threads at once.
Not knowing when I bought it or where to find the invoice I called brownells.
I explained what happened and the lady I spoke to was able to find the original order.
Within a couple minutes, she had a new vise on the way free of charge and emailed me a return label to send the broke on back.
In this day of no one keeping their word and terrible customer service, that was not how I thought that conversation would go.
Needless to say I am very happy to report their warranty means something
There are two types of gun enthusiasts ... Those who have been F#CKED by PTG and those who will be!
~ unknown
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Re: Brownells Forever Guarantee
[Re: gundoc]
#4121248
04/23/24 08:34 AM
04/23/24 08:34 AM
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Joined: Sep 2004
Posts: 36,232
alabama
BhamFred
Freak of Nature
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Freak of Nature
Joined: Sep 2004
Posts: 36,232
alabama
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I've been dealing with Brownells for 50 years or so. Always had great customer service. Happy to hear they still have that level of customer service still.
I've spent most of the money I've made in my lifetime on hunting and fishing. The rest I just wasted.....
proud Cracker-Americaan
muslims are like coyotes, only good one is a dead one
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Re: Brownells Forever Guarantee
[Re: gundoc]
#4121318
04/23/24 11:54 AM
04/23/24 11:54 AM
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Joined: Nov 2005
Posts: 3,834
Jasper
buckhunter2
10 point
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10 point
Joined: Nov 2005
Posts: 3,834
Jasper
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I read where folks were returning their Labradars purchased from Brownells when the Garmin Xero came out. The value on the secondary market for Labradars fell from $600 to less than $300 almost overnight when the Xero came out.
Take way- might be worth purchasing “tech” products that can become obsolete overnight from Brownells (if they aren’t excluded from their lifetime satisfaction guarantee warranty)
You're only as good as your worst shot-
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Re: Brownells Forever Guarantee
[Re: hallb]
#4121323
04/23/24 12:07 PM
04/23/24 12:07 PM
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Joined: Sep 2012
Posts: 14,317
ArmPit of the south
DeerNutz0U812_
Booner
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Booner
Joined: Sep 2012
Posts: 14,317
ArmPit of the south
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That's good customer service there....now, I wonder if this next one will be the same quality and last as long as that one did. Great customer service now days deserves a 2...  ..Lets hope what they replace it with is as good, if not better, than the one you sent back...Let us know gundoc how that plays out for you...
Did you know that Beer Nutz are over a Dollar...and Deer Nutz are under a Buck...
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Re: Brownells Forever Guarantee
[Re: gundoc]
#4125442
05/01/24 09:50 PM
05/01/24 09:50 PM
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Joined: Oct 2008
Posts: 8,150
In front of my lathe
gundoc
OP
14 point
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OP
14 point
Joined: Oct 2008
Posts: 8,150
In front of my lathe
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Well I got the new vise. It's identical in design to the old one.
Just as thick and heavy as the original.
Hopefully it will last as long
There are two types of gun enthusiasts ... Those who have been F#CKED by PTG and those who will be!
~ unknown
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