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Brownells Forever Guarantee #4121241
04/23/24 08:18 AM
04/23/24 08:18 AM
Joined: Oct 2008
Posts: 8,154
In front of my lathe
gundoc Offline OP
14 point
gundoc  Offline OP
14 point
Joined: Oct 2008
Posts: 8,154
In front of my lathe
When I officially started doing gun work back in 2004 I bought one of their barrel vises.
This thing is solid steel and is massive. It has four 1/2" clamp bolts to tighten down on the barrel to keep it from spinning when removing the action.
Well, fast forwad to about a week ago. I was pulling the barrel on a 700 and while tightening the bolts I heard a loud pop.
I though the aluminum bushing had split, but to my surprise, the threads in one of the holes completely stripped all the threads at once.

Not knowing when I bought it or where to find the invoice I called brownells.
I explained what happened and the lady I spoke to was able to find the original order.
Within a couple minutes, she had a new vise on the way free of charge and emailed me a return label to send the broke on back.
In this day of no one keeping their word and terrible customer service, that was not how I thought that conversation would go.
Needless to say I am very happy to report their warranty means something


There are two types of gun enthusiasts ... Those who have been F#CKED by PTG and those who will be!

~ unknown
Re: Brownells Forever Guarantee [Re: gundoc] #4121243
04/23/24 08:26 AM
04/23/24 08:26 AM
Joined: Dec 2018
Posts: 718
Huntsville
T
thayerp81 Offline
4 point
thayerp81  Offline
4 point
T
Joined: Dec 2018
Posts: 718
Huntsville
Thats great news, thanks for sharing! It's getting harder and harder to find places that stand by their products and honor their warranties.

Re: Brownells Forever Guarantee [Re: gundoc] #4121248
04/23/24 08:34 AM
04/23/24 08:34 AM
Joined: Sep 2004
Posts: 36,305
alabama
BhamFred Offline
Freak of Nature
BhamFred  Offline
Freak of Nature
Joined: Sep 2004
Posts: 36,305
alabama
I've been dealing with Brownells for 50 years or so. Always had great customer service. Happy to hear they still have that level of customer service still.


I've spent most of the money I've made in my lifetime on hunting and fishing. The rest I just wasted.....

proud Cracker-Americaan

muslims are like coyotes, only good one is a dead one
Re: Brownells Forever Guarantee [Re: gundoc] #4121253
04/23/24 08:46 AM
04/23/24 08:46 AM
Joined: Feb 2011
Posts: 10,729
Santa Rosa/Conecuh
hallb Online content
Booner
hallb  Online Content
Booner
Joined: Feb 2011
Posts: 10,729
Santa Rosa/Conecuh
That's good customer service there....now, I wonder if this next one will be the same quality and last as long as that one did.

Re: Brownells Forever Guarantee [Re: gundoc] #4121254
04/23/24 08:49 AM
04/23/24 08:49 AM
Joined: Dec 2018
Posts: 1,608
North Jefferson
R
Rockstar007 Offline
8 point
Rockstar007  Offline
8 point
R
Joined: Dec 2018
Posts: 1,608
North Jefferson
Outstanding thanks for posting. đź‘Ť

Re: Brownells Forever Guarantee [Re: gundoc] #4121318
04/23/24 11:54 AM
04/23/24 11:54 AM
Joined: Nov 2005
Posts: 3,848
Jasper
B
buckhunter2 Offline
10 point
buckhunter2  Offline
10 point
B
Joined: Nov 2005
Posts: 3,848
Jasper
I read where folks were returning their Labradars purchased from Brownells when the Garmin Xero came out. The value on the secondary market for Labradars fell from $600 to less than $300 almost overnight when the Xero came out.

Take way- might be worth purchasing “tech” products that can become obsolete overnight from Brownells (if they aren’t excluded from their lifetime satisfaction guarantee warranty)


You're only as good as your worst shot-
Re: Brownells Forever Guarantee [Re: hallb] #4121323
04/23/24 12:07 PM
04/23/24 12:07 PM
Joined: Sep 2012
Posts: 14,355
ArmPit of the south
D
DeerNutz0U812_ Offline
Booner
DeerNutz0U812_  Offline
Booner
D
Joined: Sep 2012
Posts: 14,355
ArmPit of the south
Originally Posted by hallb
That's good customer service there....now, I wonder if this next one will be the same quality and last as long as that one did.
Great customer service now days deserves a 2... thumbup thumbup..Lets hope what they replace it with is as good, if not better, than the one you sent back...Let us know gundoc how that plays out for you... thumbup


Did you know that Beer Nutz are over a Dollar...and Deer Nutz are under a Buck...


Re: Brownells Forever Guarantee [Re: gundoc] #4125442
05/01/24 09:50 PM
05/01/24 09:50 PM
Joined: Oct 2008
Posts: 8,154
In front of my lathe
gundoc Offline OP
14 point
gundoc  Offline OP
14 point
Joined: Oct 2008
Posts: 8,154
In front of my lathe
Well I got the new vise. It's identical in design to the old one.
Just as thick and heavy as the original.
Hopefully it will last as long


There are two types of gun enthusiasts ... Those who have been F#CKED by PTG and those who will be!

~ unknown

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