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Velvet
by swamp_fever2002. 05/02/24 06:48 PM
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Avian X customer service
#1690307
03/17/16 07:04 AM
03/17/16 07:04 AM
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Joined: Jun 2014
Posts: 1,772 Pinson
Sulli
OP
8 point
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OP
8 point
Joined: Jun 2014
Posts: 1,772
Pinson
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Glad to have a company that stands behind their products and actually talk to their customers seeking service. Pulled out my lookout hen decoy this morning and she was deflated. I tried airing it back up and it wouldn't hold air, looks as though the bladder came loose where the decoy sets on the stake. I called Avian X and they are sending me a replacement decoy and apologized for the defective product. Just thought I'd share my experience with them. Things like this usually don't work out in my favor.
ROLL TIDE!!!!!!
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Re: Avian X customer service
[Re: Sulli]
#1690313
03/17/16 07:11 AM
03/17/16 07:11 AM
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Joined: Jan 2016
Posts: 31 Tuscaloosa, AL
JP56
spike
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spike
Joined: Jan 2016
Posts: 31
Tuscaloosa, AL
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I had the same problem with my breeder hen and they have sent me another decoy and I am returning the other one.
You don�t hunt turkeys because you want to; you hunt turkeys because you have to.
�Tom Kelly
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Re: Avian X customer service
[Re: Sulli]
#1690381
03/17/16 08:17 AM
03/17/16 08:17 AM
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Joined: Feb 2003
Posts: 6,879 shelby county
buzzard
14 point
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14 point
Joined: Feb 2003
Posts: 6,879
shelby county
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That seems to be a common problem with those decoys. I have noticed it on quite a few of the reviews. I "was" about to buy one but I think I will hold out until the quality control issue is fixed.
"Hell with them fellows, buzzard got to eat same as a worm" Josey Wales
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Re: Avian X customer service
[Re: buzzard]
#1690395
03/17/16 08:32 AM
03/17/16 08:32 AM
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Joined: Jun 2014
Posts: 1,772 Pinson
Sulli
OP
8 point
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OP
8 point
Joined: Jun 2014
Posts: 1,772
Pinson
|
That seems to be a common problem with those decoys. I have noticed it on quite a few of the reviews. I "was" about to buy one but I think I will hold out until the quality control issue is fixed.
I was torn between them and dsd but I liked the better mobility with the avian x. I've got a buddy with a dsd and his head broke off. Dsd replaced it for him as well. Good customer service by both companies.
ROLL TIDE!!!!!!
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Re: Avian X customer service
[Re: Sulli]
#1690417
03/17/16 08:58 AM
03/17/16 08:58 AM
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Joined: Feb 2003
Posts: 6,879 shelby county
buzzard
14 point
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14 point
Joined: Feb 2003
Posts: 6,879
shelby county
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i'm just going to keep using the carry lite pretty boy jr and hen combo I have and try to find some on clearance after the season. I saw where Dicks, has already marked them down 10% online.
they are def a good looking decoy though.
"Hell with them fellows, buzzard got to eat same as a worm" Josey Wales
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Re: Avian X customer service
[Re: buzzard]
#1693067
03/20/16 08:07 AM
03/20/16 08:07 AM
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Joined: Apr 2013
Posts: 308 NE, AL
ACP
4 point
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4 point
Joined: Apr 2013
Posts: 308
NE, AL
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Had a couple of dealings with them, broken stakes and decoys with tiny holes, and Zink's wife was very helpful both times. Great customer service!!
Some do, some don't....what's it gonna be?
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Re: Avian X customer service
[Re: ACP]
#1693094
03/20/16 08:46 AM
03/20/16 08:46 AM
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Joined: Sep 2015
Posts: 9,541 Montgomery, AL
jbc
14 point
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14 point
Joined: Sep 2015
Posts: 9,541
Montgomery, AL
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Had a couple of dealings with them, broken stakes and decoys with tiny holes, and Zink's wife was very helpful both times. Great customer service!! I haven't called about broken stakes. Figured they wouldn't cover that. I've been through 4 stakes and am on to old carbon arrows now
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Re: Avian X customer service
[Re: Sulli]
#1693230
03/20/16 12:17 PM
03/20/16 12:17 PM
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Joined: May 2002
Posts: 8,030 Central Alabama
muzziehead
14 point
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14 point
Joined: May 2002
Posts: 8,030
Central Alabama
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I wonder if they would be so kind to replace one that is losing air because of several #5 holes.
"Don't cling to Mistake, just because you spent a lot of time making it."
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Re: Avian X customer service
[Re: muzziehead]
#1693908
03/21/16 06:13 AM
03/21/16 06:13 AM
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Joined: Jun 2014
Posts: 1,772 Pinson
Sulli
OP
8 point
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OP
8 point
Joined: Jun 2014
Posts: 1,772
Pinson
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Muzzle head I'd say it's worth calling. I killed one this weekend at 34 yards standing next to my jake and it has several nitro hevi shot pellets lodged in the rubber but still holding air.
ROLL TIDE!!!!!!
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