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Avian X customer service #1690307
03/17/16 07:04 AM
03/17/16 07:04 AM
Joined: Jun 2014
Posts: 1,772
Pinson
Sulli Offline OP
8 point
Sulli  Offline OP
8 point
Joined: Jun 2014
Posts: 1,772
Pinson
Glad to have a company that stands behind their products and actually talk to their customers seeking service. Pulled out my lookout hen decoy this morning and she was deflated. I tried airing it back up and it wouldn't hold air, looks as though the bladder came loose where the decoy sets on the stake. I called Avian X and they are sending me a replacement decoy and apologized for the defective product. Just thought I'd share my experience with them. Things like this usually don't work out in my favor.


ROLL TIDE!!!!!!
Re: Avian X customer service [Re: Sulli] #1690313
03/17/16 07:11 AM
03/17/16 07:11 AM
Joined: Jan 2016
Posts: 31
Tuscaloosa, AL
J
JP56 Offline
spike
JP56  Offline
spike
J
Joined: Jan 2016
Posts: 31
Tuscaloosa, AL
I had the same problem with my breeder hen and they have sent me another decoy and I am returning the other one.


You don�t hunt turkeys because you want to; you hunt turkeys because you have to.

�Tom Kelly
Re: Avian X customer service [Re: Sulli] #1690320
03/17/16 07:16 AM
03/17/16 07:16 AM
Joined: Sep 2015
Posts: 9,541
Montgomery, AL
jbc Offline
14 point
jbc  Offline
14 point
Joined: Sep 2015
Posts: 9,541
Montgomery, AL
I wonder how much control the Busbices have since purchasing it. Or if they just let the original owners continue to run it.

Re: Avian X customer service [Re: Sulli] #1690381
03/17/16 08:17 AM
03/17/16 08:17 AM
Joined: Feb 2003
Posts: 6,879
shelby county
B
buzzard Offline
14 point
buzzard  Offline
14 point
B
Joined: Feb 2003
Posts: 6,879
shelby county
That seems to be a common problem with those decoys. I have noticed it on quite a few of the reviews. I "was" about to buy one but I think I will hold out until the quality control issue is fixed.


"Hell with them fellows, buzzard got to eat same as a worm"
Josey Wales

Re: Avian X customer service [Re: buzzard] #1690395
03/17/16 08:32 AM
03/17/16 08:32 AM
Joined: Jun 2014
Posts: 1,772
Pinson
Sulli Offline OP
8 point
Sulli  Offline OP
8 point
Joined: Jun 2014
Posts: 1,772
Pinson
Originally Posted By: buzzard
That seems to be a common problem with those decoys. I have noticed it on quite a few of the reviews. I "was" about to buy one but I think I will hold out until the quality control issue is fixed.


I was torn between them and dsd but I liked the better mobility with the avian x. I've got a buddy with a dsd and his head broke off. Dsd replaced it for him as well. Good customer service by both companies.


ROLL TIDE!!!!!!
Re: Avian X customer service [Re: Sulli] #1690417
03/17/16 08:58 AM
03/17/16 08:58 AM
Joined: Feb 2003
Posts: 6,879
shelby county
B
buzzard Offline
14 point
buzzard  Offline
14 point
B
Joined: Feb 2003
Posts: 6,879
shelby county
i'm just going to keep using the carry lite pretty boy jr and hen combo I have and try to find some on clearance after the season. I saw where Dicks, has already marked them down 10% online.

they are def a good looking decoy though.


"Hell with them fellows, buzzard got to eat same as a worm"
Josey Wales

Re: Avian X customer service [Re: buzzard] #1693067
03/20/16 08:07 AM
03/20/16 08:07 AM
Joined: Apr 2013
Posts: 308
NE, AL
A
ACP Offline
4 point
ACP  Offline
4 point
A
Joined: Apr 2013
Posts: 308
NE, AL
Had a couple of dealings with them, broken stakes and decoys with tiny holes, and Zink's wife was very helpful both times. Great customer service!!


Some do, some don't....what's it gonna be?
Re: Avian X customer service [Re: ACP] #1693094
03/20/16 08:46 AM
03/20/16 08:46 AM
Joined: Sep 2015
Posts: 9,541
Montgomery, AL
jbc Offline
14 point
jbc  Offline
14 point
Joined: Sep 2015
Posts: 9,541
Montgomery, AL
Originally Posted By: ACP
Had a couple of dealings with them, broken stakes and decoys with tiny holes, and Zink's wife was very helpful both times. Great customer service!!


I haven't called about broken stakes. Figured they wouldn't cover that. I've been through 4 stakes and am on to old carbon arrows now

Re: Avian X customer service [Re: Sulli] #1693230
03/20/16 12:17 PM
03/20/16 12:17 PM
Joined: May 2002
Posts: 8,030
Central Alabama
M
muzziehead Offline
14 point
muzziehead  Offline
14 point
M
Joined: May 2002
Posts: 8,030
Central Alabama
I wonder if they would be so kind to replace one that is losing air because of several #5 holes.


"Don't cling to Mistake, just because you spent a lot of time making it."
Re: Avian X customer service [Re: muzziehead] #1693908
03/21/16 06:13 AM
03/21/16 06:13 AM
Joined: Jun 2014
Posts: 1,772
Pinson
Sulli Offline OP
8 point
Sulli  Offline OP
8 point
Joined: Jun 2014
Posts: 1,772
Pinson
Muzzle head I'd say it's worth calling. I killed one this weekend at 34 yards standing next to my jake and it has several nitro hevi shot pellets lodged in the rubber but still holding air.


ROLL TIDE!!!!!!

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