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Turbo Tax and an issue #1325030
04/12/15 10:40 AM
04/12/15 10:40 AM
Joined: Sep 2000
Posts: 4,409
Shelby County
Abram Offline OP
10 point
Abram  Offline OP
10 point
Joined: Sep 2000
Posts: 4,409
Shelby County
With the deadline nearing I took the time today to review and print my taxes, well when they came out of the printer I thought that there was error because Turbo Tax had printed them on a 1040EZ form. I usually do a 1040A and itemize my deductions, did so for this season. The software informed me that the standard deduction for a single person was 6200.00 and was better than my itemized list so I took the standard, now get this, when the 1040EZ printed it showed a standard deduction of 10,150.00. I thought there has to be an error so I did my taxes again, nope, it was still spitting out the same. Went to the IRS website and printed out the 1040EZ and it has a standard deduction of 10,150.00. My GF, who makes roughly 25,000.00 annually used the same software and it printed her a 1040A, it also did not giver her the 10,150.00 deduction, instead it gave her a 6,200.00 deduction. I am
thinking that there is something wrong with the Turbo Tax Software. Why would it not automatically default to the 1040EZ form for someone having less than 6,200.00 in deductions? I am going to write them a letter and question why this is.


But who prays for Satan? Who, in eighteen centuries, has had the common humanity to pray for the one sinner that needed it most?

Mark Twain

Re: Turbo Tax and an issue [Re: Abram] #1325033
04/12/15 10:46 AM
04/12/15 10:46 AM
Joined: Aug 2005
Posts: 17,199
Huntsville, AL
Claims Rep. Offline
Old Mossy Horns
Claims Rep.  Offline
Old Mossy Horns
Joined: Aug 2005
Posts: 17,199
Huntsville, AL
Let us know what you find out. I'll be printing mine out on the 14th and will check to see what mine says.


Jesus... I hope you know Him personally like I do.

Si vis pacem, para bellum.

Proud crossbow hunter!
Re: Turbo Tax and an issue [Re: Abram] #1325063
04/12/15 11:32 AM
04/12/15 11:32 AM
Joined: Aug 2006
Posts: 9,796
The Boonies a.k.a. Pickens cou...
300gr Offline
8 point
300gr  Offline
8 point
Joined: Aug 2006
Posts: 9,796
The Boonies a.k.a. Pickens cou...
I quit using turbo when it imported the wrong year's w2's on federal but did state right. I had to pay 1400 to correct it at IRS.

Last edited by 300gr; 04/12/15 11:32 AM.

Two roads diverged in the woods and I took the one with deep ruts,hills and mud.It may be bumpy but WHAT A RIDE!
Re: Turbo Tax and an issue [Re: Abram] #1325074
04/12/15 11:53 AM
04/12/15 11:53 AM
Joined: Jan 2002
Posts: 10,484
Bham
D
Dallas County Offline
Booner
Dallas County  Offline
Booner
D
Joined: Jan 2002
Posts: 10,484
Bham
I found out today that you can go to the turbotax facebook account and send them a message. They not only responded but communicated back and forth instantly. They haven't resolved my issue, but they are at least working on it. I work in multiple states and they didn't transfer over the correct amount of income to Alabama..............said I was due a $10,000 refund laugh


not sure what the best way to handle them is but they shouldnt be on tv and gettn married and raisin kids

Re: Turbo Tax and an issue [Re: Abram] #1325101
04/12/15 12:23 PM
04/12/15 12:23 PM
Joined: Oct 2009
Posts: 2,485
North Bama
A
Aught Six Offline
10 point
Aught Six  Offline
10 point
A
Joined: Oct 2009
Posts: 2,485
North Bama
Not trying to be critical here, but if you're filing 1040EZ, you should probably not waste your money on TurboTax--just print out the forms and instructions from irs.gov and mail your return in.

Now as to the software giving y'all different answers on the deductions----hmmmmmm. That's weird.


"Hell yes I'm ready Woodrow! Don't I look ready?"
Re: Turbo Tax and an issue [Re: Aught Six] #1325193
04/12/15 02:07 PM
04/12/15 02:07 PM
Joined: Sep 2000
Posts: 4,409
Shelby County
Abram Offline OP
10 point
Abram  Offline OP
10 point
Joined: Sep 2000
Posts: 4,409
Shelby County
Originally Posted By: Aught Six
Not trying to be critical here, but if you're filing 1040EZ, you should probably not waste your money on TurboTax--just print out the forms and instructions from irs.gov and mail your return in.

Now as to the software giving y'all different answers on the deductions----hmmmmmm. That's weird.


That is what I use to do and I agree on not wasting money but when I bought my house I figured it would be better to use the long forms, I had also got into investing. Going forward I doubt I will use it again. It does make preparation of the state tax forms easier and there is also the ability to file electronically which I never do, just don't trust it.


But who prays for Satan? Who, in eighteen centuries, has had the common humanity to pray for the one sinner that needed it most?

Mark Twain

Re: Turbo Tax and an issue [Re: 300gr] #1325215
04/12/15 02:32 PM
04/12/15 02:32 PM
Joined: Nov 2011
Posts: 4,525
limestone al
scrape Online content
10 point
scrape  Online Content
10 point
Joined: Nov 2011
Posts: 4,525
limestone al
Originally Posted By: 300gr
I quit using turbo when it imported the wrong year's w2's on federal but did state right. I had to pay 1400 to correct it at IRS.


I thought turbo tax would pay for their mistakes guaranteed

Re: Turbo Tax and an issue [Re: Abram] #1325226
04/12/15 02:44 PM
04/12/15 02:44 PM
Joined: Jul 2013
Posts: 1,060
Tuscaloosa, AL
Reptar Offline
6 point
Reptar  Offline
6 point
Joined: Jul 2013
Posts: 1,060
Tuscaloosa, AL
That is your standard deduction $6,200 + Personal Exemption $3,950 = $10,150

Re: Turbo Tax and an issue [Re: Reptar] #1325415
04/12/15 05:03 PM
04/12/15 05:03 PM
Joined: Dec 2004
Posts: 25,134
Guntersville, AL
IDOT Online happy
I am Cornholio
IDOT  Online Happy
I am Cornholio
Joined: Dec 2004
Posts: 25,134
Guntersville, AL
Been using turbo tax for years. Love it.


Originally Posted by Patricia Heaton
If you’re a common sense person, you probably don’t feel you have a home in this world right now. If you’re a Christian, you know you were never meant to.


Re: Turbo Tax and an issue [Re: Abram] #1325422
04/12/15 05:13 PM
04/12/15 05:13 PM
Joined: Dec 2010
Posts: 16,666
lat 34.09 long -86.13
metalmuncher Offline
Old Mossy Horns
metalmuncher  Offline
Old Mossy Horns
Joined: Dec 2010
Posts: 16,666
lat 34.09 long -86.13
I used Turbo-tax this Year to file the 1040a and My state form, with no problems.

Re: Turbo Tax and an issue [Re: scrape] #1325461
04/12/15 06:40 PM
04/12/15 06:40 PM
Joined: Dec 2009
Posts: 7,689
Falkville
MTeague Offline
14 point
MTeague  Offline
14 point
Joined: Dec 2009
Posts: 7,689
Falkville
Originally Posted By: scrape
Originally Posted By: 300gr
I quit using turbo when it imported the wrong year's w2's on federal but did state right. I had to pay 1400 to correct it at IRS.


I thought turbo tax would pay for their mistakes guaranteed

yep


I had much rather be tried by twelve than carried to my grave by six!!!!

Re: Turbo Tax and an issue [Re: MTeague] #1325478
04/13/15 01:22 AM
04/13/15 01:22 AM
Joined: Jan 2002
Posts: 10,484
Bham
D
Dallas County Offline
Booner
Dallas County  Offline
Booner
D
Joined: Jan 2002
Posts: 10,484
Bham
Originally Posted By: MTeague
Originally Posted By: scrape
Originally Posted By: 300gr
I quit using turbo when it imported the wrong year's w2's on federal but did state right. I had to pay 1400 to correct it at IRS.


I thought turbo tax would pay for their mistakes guaranteed

yep

Nope, they only will warranty against "calculation" errors. If you answer a question wrong or leave something out its on you. I'd bet they've paid up less than .001% on any errors.


not sure what the best way to handle them is but they shouldnt be on tv and gettn married and raisin kids

Re: Turbo Tax and an issue [Re: Reptar] #1325513
04/13/15 02:24 AM
04/13/15 02:24 AM
Joined: Sep 2000
Posts: 4,409
Shelby County
Abram Offline OP
10 point
Abram  Offline OP
10 point
Joined: Sep 2000
Posts: 4,409
Shelby County
Originally Posted By: Reptar
That is your standard deduction $6,200 + Personal Exemption $3,950 = $10,150


If I am reading the Tax rules correctly then both me and the GF qualify for the standard deduction and personal exemption, the problem is that when she did her taxes TT did not automatically give her the same deductions. She has already filed so we sat down yesterday and manually did a 1040EZ and if TT had done it correctly she would have received an additional 300.00 on her return. I still want to chat with someone at Intuit regarding this issue.


But who prays for Satan? Who, in eighteen centuries, has had the common humanity to pray for the one sinner that needed it most?

Mark Twain

Re: Turbo Tax and an issue [Re: Abram] #1325561
04/13/15 03:21 AM
04/13/15 03:21 AM
Joined: Jul 2013
Posts: 1,060
Tuscaloosa, AL
Reptar Offline
6 point
Reptar  Offline
6 point
Joined: Jul 2013
Posts: 1,060
Tuscaloosa, AL
Originally Posted By: Abram
Originally Posted By: Reptar
That is your standard deduction $6,200 + Personal Exemption $3,950 = $10,150


If I am reading the Tax rules correctly then both me and the GF qualify for the standard deduction and personal exemption, the problem is that when she did her taxes TT did not automatically give her the same deductions. She has already filed so we sat down yesterday and manually did a 1040EZ and if TT had done it correctly she would have received an additional 300.00 on her return. I still want to chat with someone at Intuit regarding this issue.

Maybe the top end of her income is in a different tax bracket, did you take that into account when manually calculating it? I'm sure TT has errors or bugs but I doubt they are in the calculation of tax from Taxable Income. However, I am not an advocate of TT and suggest everyone go visit their local accountant! thumbup

Sorry, just seen where you initial post mentioned a rough estimate of her income, that wouldn't have put her in the 25% bracket. If it did not calculate her personal exemption it is somehow assuming she was a dependent of another indicidual. Maybe last year she was in school and listed as a dependent of her parents.

Last edited by Reptar; 04/13/15 03:25 AM.
Re: Turbo Tax and an issue [Re: Dallas County] #1325604
04/13/15 04:07 AM
04/13/15 04:07 AM
Joined: Dec 2009
Posts: 7,689
Falkville
MTeague Offline
14 point
MTeague  Offline
14 point
Joined: Dec 2009
Posts: 7,689
Falkville
Originally Posted By: Dallas County
Originally Posted By: MTeague
Originally Posted By: scrape
Originally Posted By: 300gr
I quit using turbo when it imported the wrong year's w2's on federal but did state right. I had to pay 1400 to correct it at IRS.


I thought turbo tax would pay for their mistakes guaranteed

yep

Nope, they only will warranty against "calculation" errors. If you answer a question wrong or leave something out its on you. I'd bet they've paid up less than .001% on any errors.


I'm pretty sure we realize if you answer a question wrong or leave something out that it wouldn't be considered a Turbo Tax mistake.


I had much rather be tried by twelve than carried to my grave by six!!!!


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