I bought my Ranger at Wards and took it in exactly twice. First was for a basic service that they just flat bent me over on. I can get my oil changed in my truck for $50-75, not sure why it would cost several hundred for an atv. Second time the rear suspension collapsed and I took it in. It was a muddy mess and I had no where to clean it up. I expected a clean up charge but I was dam sure not expecting a $200 charge for something that the lowest paid guy in the shop could accomplish with a pressure washer in about 15 minutes. Never again. Just dropped my Ranger off at Dowling in Enterprise for a new rack and pinion it took four months to get, so I will find out soon if they are any better. I hope so because while in there I noticed a new Ranger Crew which was just too nice to leave with them so am made a bit of an impulse purchase.