I have a RecTeq and love it. I had to call customer service once, they were very helpful. I thought the grill was messed up, but it was just a void in the pellet auger.

I don't give a crap what anyone else thinks about pellet grills, it's the best investment I've made in a long time. I have a BGE that hasn't been lit, once, since I bought the RT.

The food is plenty smoky enough. It's very simple to cook on. I don't have to tend it, which gives me time to do other things. If you want to sit up all night, tend a smoker and check the meat every hour, then you don't need a pellet smoker. I have better things to do. I just like to eat good food.