I had two spy point cameras stolen last night. These cameras were a gift and ive only had them since Christmas. Both cameras were working and operational last night at 10:00 pm. At 4:00am they were no longer operational, and not showing on my app, poof just gone off my app like I’ve never owned them. No prior pics listed, no cameras listed, nothing. Called SPYPOINT and the Pakistan named Ashley said she didn’t understand how they could be deleted off my app. Would pulling the SIM card from the camera do this?