That stinks. I need a trailer too but I'm leery of ordering things right now. I like to look them over on a yard before purchasing.

Monday is a holiday for most businesses.

You can also step back and cool down. Have a nice drink or walk around. Come back to the trailer and take another look. It may not be as bad as you think or you may say I can live with that. If your still pissed, call them Tuesday. If they say oh well, then you know what to do. Im sure they'll work with you.

After reading a little on their webpage, I'd be surprised if they don't take care of you. I can't see how they'd want a brand new trailer that might have welds letting go, out in service.

https://circlewtrailers.com

Did you pay for it up front? If so, if its that bad I never would have accepted delivery, much less paid the remainder.

Kind of what I was thinking. Not throwing rocks at you but 1- NEVER pay up front. A deposit, yes, the whole thing, no. 2-Look it over upon delivery/pickup. If it ain’t right, don’t take it. If it was dark, wait to pick it up in the daylight. I bought a brand new boat years ago that the trailer had a messed up fender when I went to pick it up. The dealership owner told me he’d order me a new one but to go ahead and take this one for the time being. I asked him to put it in writing. Kind of surprised him and he said he built his business off of his reputation. I told him OT was that I didn’t trust him, it was that I didn’t trust anyone. Just good business practices to protect both parties.

Edited to add: I’ve been a certified welder for almost 30 years. As stated above, the margin on trailers is ridiculous.

I want to see pics of it

I’ve often times wondered what places like that could be getting a quality welder for or what they normally pay their welders. The welders I know or work around are regularly making 35-45+ and I just didn’t figure trailer builder paying that.

I'm happy with the one I got from Lowery Manufacturing..Bought it over 20 years ago...it's been a good one

Hell yeah.....the worst ones you can find

I didn’t pay anything up front. Yesterday the a dealer for the company brought it down since he was working here close to my house. I’ll take some pics tomorrow

[img]https://imgur.com/gallery/CGumPhS[/img]

Some of the pictures it’s hard to see everything but that just some of them there’s a lot more

After looking at the pictures, I concur. That's bad.

Trained and real world certified welders can make good money. Fab shops as a general rule don't employ trained and certified welders. I can hire a guy with no welding skills and within a week teach him enough to be able to weld, quality welds. Whether or not they will depends on them, but they can in a week.

I'm just an amateur welder and I could do better than that.

Yep that doesn't look safe at all. I'd take it back and tell them to load one of their trucks on there and drive it down the highway for a bit and see what happens. Some of those welds look about ready to go

I’m not a welder at all and that looks like “amateur hour” to me. Dadgum.
I’m surprised some of that didn’t come loose on the way home.
Chit.
A trailer like that is not just a purchase. It’s an investment you expect to get years of service from.

Part of the blame is yours for not examining it before full payment. I agree it looks like a tac welder did the work and not a certified welder.I'd be pissed too.

I'm pretty confident they will make it right. They got a good reputation and I'm sure they want to keep it.
It's been 35 years since I was at their shop. But a guy I worked for in high school bought two trailers and two truck bodies from Circle W.
Those trailers are still strong today and one of the truck bodies has been moved to three different trucks and still solid today.