anybody ever tried to get any customer service out of Blackstone? You'll see plenty of "satisfied customers" from a great product, but you try to get any support from them yourself....let me know how it goes. It took a couple of months to get a reply and they had my $$$ longer than that, but I didn't have a griddle to show for it and crickets from support. No, I wasn't the only one.


experience is a freakin' awesome teacher....