Originally Posted by Coosa1
Originally Posted by Reptar

The new warranty instructions say do not send it for nose pad replacements.. I guess they send it to you not sure.. but I have always found their CS to be helpful and polite.


Where does it say that? I have a pair that I need the pads replaced on and I haven't seen those instructions anywhere on their warranty page.

Seems like it was on the questions you complete when filling out the warranty order. Maybe it was only referring to metal frames where the nosepad isn't built into the frames.