A story my uncle told me one time was where he was teaching a seminar and the guy before him got a little long winded which left him with almost no time to show folks how to do a shoulder mount from start to finish. He said he had that deer mounted and drying in an hour and 6 minutes. I agree with EHH. I'll add one more thing too. If you make your customers wait that long, you obviously don't need to be in that business or any business for that matter because it is clear you don't care. I'd be worried the guy is dead or something. It was time to go get your head when you couldn't get up with him. If I have someone's deer I'm always reachable.