Originally Posted by Turkey
Originally Posted by GomerPyle
Maybe the new owners will do something about their snooty employees that can’t be bothered to assist a customer unless it’s one of their buddies or they look like a doctor or lawyer

I've been there many times and it has almost always been when I have left work. I work maintenance and dress accordingly, usually old jeans, a pocket tee and steel toes, all that look well worn. I have never had a problem with a snooty employee or bad service. You have mentioned this before. I'm sorry you've had a problem, but I've never seen it from Mark or Mark Jr., or other employees.

I think if you walk in and assume they are snooty, they will be. I haven't seen any of them pushy with trying to help, but they will ask if you need help or answer questions. Now, I have noticed they will acknowledge people they know, and probably spend a lot of money in the store, even while helping me. No, they don't spend a lot of quality time with "tire kickers," they have their eyes open for shop lifters a lot, too.

I've also noticed they most all have been on huge hunts out west or wherever, to make them feel more important, I guess.

All in all, it's a good store ---- It's grown so much since the early 90's when I first started going, so they must be doing something right.

“If you do not conquer self, you will be conquered by self.” Napoleon Hill
The most difficult thing to understand during conversation is silence. Thoreau