I've never had much problem as a buyer. ebay protects the hell out of you. As a seller, they seem to hate you. The robot will always side with the buyer best I can tell. One example...I sold a golf cart charger as ' not working for parts only' and went on to describe the flashing light code it was giving and would not charge. Dude bought it and then said it was broke and didn't work...well duh! ebay robot took his side and withdrew money from my account to refund him. After filing an appeal and emailing a human, ebay paid me for it but ol' dude never had to pay a dime for being an idiot. I had another guy never pay for an item and then leave negative feedback.
100% feedback is akin to a unicorn but 94 is kinda low in reality. I have 100% seller feedback but it has taken appeals and calling a customer service human about stupidness to keep it and remove ridiculous feedback.
