I was a Directv customer for 13 years. Called to cancel and was told I was under a two year contract. I told them how long I had their service and there had to be a mistake. Turns out, the main receiver box had gone out and needed replaced a few months earlier. They replaced it and it automatically signed me up for a one year contract, that I didn’t know about. Then, a month after that, I had a new roof put on the house and they came out to remount/aim the satellite. Automatically signed me up for another year, totaling two years. After going round and round with them, and getting no where, I told them to provide me with a signature showing where I authorized and agreed to a contract. They couldn’t and ended up “letting” me out of it. Good thing because I had my heels dug in on it.

If voting made any difference, they wouldn’t let us do it.-Mark Twain