Originally Posted by Rainbowstew
So I called Direct TV today to ask about cancelling service. I am on a promo code contract until Nov so cancelling would have cost me 180.00 dollars. So I told her why I was not happy with Direct TV. She got my bill lowered by almost 30.00 so I am keeping service until contract is up. Went from 107.00 to 87.00. Sometimes you get good customer service like we all should. She was out of Huntsville and mentioned that she was out of Alabama as well when she pulled up my bill. Happy for a change!


As I wrote earlier, I just hang up if they don't speak clear English, and I can't understand them.
It takes time, but $30 (and up) X 12 months is worth it to me.


God Bless,
David B.


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