I talked to local dealers in the Shoals. The guy I bought it from switched to selling Primos a few years after I got mine. He closed up a few years later. I had other dealers replace the firebox during the years. The last firebox I had to pay shipping on. I was at another dealers business and mentioned the cracked bottom. He said take a pic and bring it by. I did and that was when he informed about having to have the original receipt is what he was told when he checked on it. He apologized on and on about it but he’s said that was the new policy.

He knew I would buy more BGE supplies so he tried. He also is a very established owner of numerous businesses so he knew what he was doing.

I probably should’ve gone to another place I was told to check with. Instead I punted and got a pellet grill on a whim while at Lowe’s.

Maybe I should’ve called the company directly

“Socialism only works in two places: Heaven where they don't need it and hell where they already have it.” ― Ronald Reagan