Response to my email to 5 Guys:
Thank you for taking the time to reach out to Five Guys.
Five Guys and the Franchisee of the Daphne, AL location were made aware of reports that local Police Officers had been denied service by employees at that location.
Five Guys and the franchisee are actively investigating the situation and are committed to getting to the bottom of it. However, no matter what the details are, we do not want these police officers, or any customer, to feel disrespected or slighted in anyway. We apologize to those officers and also want to make it clear that Five Guys and its franchisees are committed to fair, respectful, and equal treatment for all customers.
We will continue to investigate the matter.
Michelle Prestigiacomo
That sounds good on the front end, as long as there is a follow up statement.
