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Joined: Jul 2011
Posts: 39,582
Freak of Nature
Freak of Nature
Joined: Jul 2011
Posts: 39,582
I'm not gonna comment on how your wife handled that. I'm married too, so...

One question: Did they take the old unit with them? If not, I'd get someone to look at it and see if it was, indeed, toast.

If they did, I'd call the owner of the business right after I called my lawyer.

Surely there are enough HVAC people on here that you can get some comp quotes. If there's a large discrepancy in the price between what you get on the estimates and what you paid, then I'd go pay the owner of the business a visit.


If my people, who are called by my name, will humble themselves and pray and seek my face and turn from their wicked ways, then will I hear from heaven and will forgive their sin and will heal their land. 2 Chronicles 7:14
Joined: Jul 2011
Posts: 39,582
Freak of Nature
Freak of Nature
Joined: Jul 2011
Posts: 39,582
Oh and did the thought never cross your mind to tell the guy to not do anything until you got home?


If my people, who are called by my name, will humble themselves and pray and seek my face and turn from their wicked ways, then will I hear from heaven and will forgive their sin and will heal their land. 2 Chronicles 7:14
Joined: Dec 2012
Posts: 1,778
8 point
8 point
Joined: Dec 2012
Posts: 1,778
well I'll say it. you should have shut that little party down when the field manager got on the phone to talk with you, then you could've got home and assessed the situation. with that said, what's done is done.

Joined: Dec 2010
Posts: 296
D
4 point
4 point
D Offline
Joined: Dec 2010
Posts: 296
Field service manager was probably just a salesman that made her think he was confirming what the tech found was correct.

Joined: Oct 2015
Posts: 7,017
T
14 point
14 point
T Offline
Joined: Oct 2015
Posts: 7,017
I know that's too high. Sorry you got took. Should have said don't do anything till I get there. How many square feet in your house?

Joined: Nov 2007
Posts: 4,273
PRB Offline
Aldeer Sponsor
Aldeer Sponsor
Joined: Nov 2007
Posts: 4,273
This type of thing is one thing I never have to worry about with my wife. She's abnormally frugal and, had she been in that situation two things could've happened. She would've either haggled with him until she had him paying her for him to install a new unit or she'd have told him to piss up a rope. No way in hell she'd have ok'd any work, based on his advice, without my consent.


-------------------
Joined: Jan 2011
Posts: 7,153
14 point
14 point
Joined: Jan 2011
Posts: 7,153
I just replaced mine with a 4 ton, 14 seer unit for just under $4500

Joined: Sep 2013
Posts: 2,453
J
10 point
10 point
J Offline
Joined: Sep 2013
Posts: 2,453
She had the attitude that it was going to get fixed and replaced and she signed the paperwork even before she called me, dammit man!!
One thing about the situation is that this was her house before we got married, shes stubborn as all heck!! Well, she's got air now but she is sure paying for it!! She financed it. The field manager is the same guy that "diagnosed" that the unit was bad.Once he did his deal, he called the installers out who arrived a few hours later. The crew that arrived and stayed until 11pm took the old unit with them.
The house is appx 1300-1400 sq ft up top with a full unfinished basement on bottom.
The company is Perfect Service out of Leeds/Irondale area.

Joined: Nov 2004
Posts: 9,565
D
Footbsll Bat PSYOPS
Footbsll Bat PSYOPS
D Offline
Joined: Nov 2004
Posts: 9,565
I know that is financially painful, John, but it's all whiskey under the bridge, now. It'll be alright, time heals.



Joined: Jan 2011
Posts: 12,018
on probation
on probation
Joined: Jan 2011
Posts: 12,018
John McGowan!!!!I can't believe you let that happen.I would have ripped every paper she signed up and run them sorry basterds off with a shotgun.On top of yall getting screwed outta about $4-$5k they even took your old unit that is probably fine and will sell it for another $2- $3k.I know it was her house when yall married but chit man..Hell im pissed off about it and it's nothing to do with me.

Joined: Jan 2001
Posts: 12,351
W
Booner
Booner
W Offline
Joined: Jan 2001
Posts: 12,351
I am pretty sure that is the crooks that tried to put one over on my wife. Came around with a $39.95 inspection offer and told her we need a $2000 repair. Fortunately she called me and I told her to write them a $39.95 check and get them out of our house. Called Don Whaley( he is THE HVAC man) and he came out and showed me where they had sabotaged the unit and he had seen that before. They even called me up a year later to advise me I was due for my annual inspection and I not so politely told where to put it

Last edited by wew3006; 09/20/16 04:00 AM.
Joined: Jan 2011
Posts: 12,018
on probation
on probation
Joined: Jan 2011
Posts: 12,018
http://www.bbb.org/csal/business-reviews...ustomer-reviews

Click on the customer reviews and read the 2 negative reviews.

Last edited by trox28; 09/20/16 04:07 AM.
Joined: Sep 2013
Posts: 2,453
J
10 point
10 point
J Offline
Joined: Sep 2013
Posts: 2,453
I hear ya Trox. Trust me, Im pissed beyond all measure when I type this out.
I need to come down and kill a couple yotes or crows or something with ya to ease my anger!

Yep, I just saw that BBB report before I saw your post.

Joined: Oct 2012
Posts: 11,315
Booner
Booner
Joined: Oct 2012
Posts: 11,315
Originally Posted By: trox28
http://www.bbb.org/csal/business-reviews...ustomer-reviews

Click on the customer reviews and read the 2 negative reviews.
they seem to like that 10k#.



Originally Posted by Wiley Coyote
I Well, the way I see it is there's just too many assholes
On a good day there's a bunch of assholes in here.
On a bad day there's too many assholes in here.
Joined: Dec 2011
Posts: 1,654
T
8 point
8 point
T Offline
Joined: Dec 2011
Posts: 1,654
Typical tactic, gives our industry a bad rep.

Joined: Aug 2008
Posts: 5,342
C
12 point
12 point
C Offline
Joined: Aug 2008
Posts: 5,342
I would imagine there will be a third negative review soon.


Originally Posted By: trox28
http://www.bbb.org/csal/business-reviews...ustomer-reviews

Click on the customer reviews and read the 2 negative reviews.

Joined: Dec 2007
Posts: 4,577
B
10 point
10 point
B Offline
Joined: Dec 2007
Posts: 4,577
Perfect Service tried this on me back 2007. I got a second opinion though and saved thousands. I would NOT recommend Perfect Service, they only want to sell and overcharge. I don't know how they are still in business.

Joined: Jan 2011
Posts: 12,018
on probation
on probation
Joined: Jan 2011
Posts: 12,018
John..Just talked with a buddy of mine that owns a heating/air business here in town.He said that unit installed is usually around $5000- $5500..He said for you to read your contract and see if you have a 3day right to cancel

Joined: Jan 2011
Posts: 12,018
on probation
on probation
Joined: Jan 2011
Posts: 12,018
Just looked back and seen that it was Friday when it was installed so a 3 day right to cancel don't matter even if it's in the contract.

Joined: Sep 2013
Posts: 2,453
J
10 point
10 point
J Offline
Joined: Sep 2013
Posts: 2,453
My bad, I was thinking that the new unit was a trane but it's a Heil. The old one was a trane. Are these two brands similar or made by the same factory? One better than the other, etc?

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