Yes, unfortunately so. Yet my wife worked with a woman, who is from a different demographic from your friend I assume, who, while still working, got qualified in one day over the phone. Figure that one out.
I've got an old buddy that worked for SSA until he retired. Now he works for a law firm out of B'ham handling those cases. Good guy and big hunter in a club down here still. I can get his contact info if you need me to. It's not handy at the second.
That would be the route id take.
Got a buddy with crohns disease. he went from healthy to barely able to function in about 5 months. He just got approved for disability 32 months after filing for it. The only good to that is they back pay you from the day you filed.