Sorry if you disagree. A man pays money for a service and should be happy with the result. I work hard for my money. I paid $400 for the ugliest turkey you have ever seen. I had to reposition the tail, put new wings on it, change out the base, bend him upright, and buy and mount a new $65 head. I have a deer that was put on the wrong size form. It happens. I'm not in the taxidermy field, but I do a lot of small work myself and have seen enough to know that an error was made. You said as much yourself, it could have and should have been prevented. I think we agree on that.