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Covert Camera Firmware Killing Cameras #3665723
05/06/22 09:22 AM
05/06/22 09:22 AM
Joined: Nov 2011
Posts: 123
Baldwin County
L
LowBird Offline OP
3 point
LowBird  Offline OP
3 point
L
Joined: Nov 2011
Posts: 123
Baldwin County
Is anyone having issues with Covert Firmware updates completely frying your camera?

I had 2 Covert Code Black(2019/20) that quit sending pictures at my lease a couple hours away. Cameras were still taking pictures just not sending them. When I made it up and updated the firmware, it completely smoked both cameras. They’re conveniently out of warranty and their solution to me is ‘invest’ in a couple more cameras at a very small discount.

Re: Covert Camera Firmware Killing Cameras [Re: LowBird] #3666034
05/06/22 07:09 PM
05/06/22 07:09 PM
Joined: Dec 2013
Posts: 2,253
tuscaloosa
K
kkfish Offline
8 point
kkfish  Offline
8 point
K
Joined: Dec 2013
Posts: 2,253
tuscaloosa
Never had those issues so far. I would send them in to let them check them out. I’ve always had pretty good customer service but now days who knows. Also I haven’t updated firmware for a while a no issues.

Re: Covert Camera Firmware Killing Cameras [Re: LowBird] #3667265
05/09/22 08:19 AM
05/09/22 08:19 AM
Joined: Nov 2011
Posts: 123
Baldwin County
L
LowBird Offline OP
3 point
LowBird  Offline OP
3 point
L
Joined: Nov 2011
Posts: 123
Baldwin County
Covert has the cameras. Their solution was just for me to buy more cameras because the firmware did more damage than they could fix.

In the past 8 or so years with them I’ve had no complaints. Since they were bought out by GSM Outdoors things have definitely changed.

Just haven’t bought the whole deal with firmware frying the cameras like that. Seems fishy.

Re: Covert Camera Firmware Killing Cameras [Re: LowBird] #3671878
05/16/22 12:50 PM
05/16/22 12:50 PM
Joined: Mar 2003
Posts: 26,410
Helena
3
3toe Offline
Talking Turkey
3toe  Offline
Talking Turkey
3
Joined: Mar 2003
Posts: 26,410
Helena
Seems to me if it was their firmware that caused the issue, and they admitted it did, they should warranty them regardless.


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