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RCBS customer service #3422009
06/09/21 04:41 PM
06/09/21 04:41 PM
Joined: Sep 2007
Posts: 7,561
Hartselle, AL
trlrdrdave Offline OP
14 point
trlrdrdave  Offline OP
14 point
Joined: Sep 2007
Posts: 7,561
Hartselle, AL
is dang good. Called to order some parts that i have lost and a couple I broke. Got them coming to me no charge. I had heard it was that good and it lived up to the expectation this time!


"In time of war, send me all the Alabamians you can get, but in time of peace, for Lord's sake, send them to somebody else." General Edward H. Plummer

"Blessed are those who, in the face of death, think only about the front sight." Jeff Cooper
Re: RCBS customer service [Re: trlrdrdave] #3422038
06/09/21 05:26 PM
06/09/21 05:26 PM
Joined: Oct 2008
Posts: 6,717
Selma
odocoileus Offline
14 point
odocoileus  Offline
14 point
Joined: Oct 2008
Posts: 6,717
Selma
Yeah I know I’ve said it before, but they’ve sent me parts that I admitted to tearing up due to my mistake, free of charge. Why I keep buying their products.

Re: RCBS customer service [Re: trlrdrdave] #3425724
06/16/21 04:13 PM
06/16/21 04:13 PM
Joined: Jul 2020
Posts: 8,193
Chelsea
L
Lockjaw Offline
14 point
Lockjaw  Offline
14 point
L
Joined: Jul 2020
Posts: 8,193
Chelsea
I got a case stuck in my resizing die, they said send it in with 5 bucks for return shipping and they will get it out, replace any parts and buff/hone the inside of the die.

Re: RCBS customer service [Re: trlrdrdave] #3425826
06/16/21 07:46 PM
06/16/21 07:46 PM
Joined: Sep 2013
Posts: 824
Concho, Arizona (formerly livi...
nitroexpress Offline
6 point
nitroexpress  Offline
6 point
Joined: Sep 2013
Posts: 824
Concho, Arizona (formerly livi...
Well this is the first time I can remember where it's taking a long time to get back to me. Emailed them about 6 or 7 days ago about needing to get a die body for a used set of 40-65 Shiloh Sharps that was missing from the 3 die set. So I plan on calling them tomorrow. Hope their putting in a full week.

Re: RCBS customer service [Re: trlrdrdave] #3426503
06/17/21 09:30 PM
06/17/21 09:30 PM
Joined: Mar 2011
Posts: 837
Baldwin County
walt4dun Offline
6 point
walt4dun  Offline
6 point
Joined: Mar 2011
Posts: 837
Baldwin County
Excellent service. When you do something dumb like not use case lube and stick a case in your die they will get it out for free and get it right back out to you in a week or two. Has happened to me once LOL!

Last edited by walt4dun; 06/17/21 09:32 PM.

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