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truck
by jhix3734. 04/19/24 10:50 AM
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Re: Winchester/Browning Duratouch Repair
[Re: odocoileus]
#2791432
04/23/19 07:07 AM
04/23/19 07:07 AM
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Joined: May 2015
Posts: 6,363 On the X
TickaTicka
12 point
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12 point
Joined: May 2015
Posts: 6,363
On the X
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Odo, I've been following this. Have an older duratouch SX3 that is completely duratouched. It is still in decent shape, but is getting slightly stickier over the years. It's not my primary scatter gun at this point so think I will just wait and see. Not encouraged by this report.
Public Land Owner
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Re: Winchester/Browning Duratouch Repair
[Re: odocoileus]
#2791499
04/23/19 08:58 AM
04/23/19 08:58 AM
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Joined: Oct 2008
Posts: 6,724 Selma
odocoileus
OP
14 point
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OP
14 point
Joined: Oct 2008
Posts: 6,724
Selma
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Well, they sent me a Service Repair Form along with the return label to list what my concerns were. I pretty much laid the story out for them, with emphasis on how I was lied to straight to my face about what was going on with my gun. If the color discrepancies are what they consider "normal" then tell me and send me my gun and the stocks. In my line of work, if I lie to a client, I lose most importantly their respect, and I've likely lost their business for life. I bought this gun when I was in college and didn't have a whole lot of money to spend on anything, much less a nice shotgun. I just want it right. If they're willing to make it right, great. If not, I'll pay to get it right and this saga will likely influence future purchases.
I don't want to sound like I want something for nothing. If this gun was in a pattern they still made, I would have no problem with the stock replacement. I can't expect them to redip a gun just because it has normal wear and tear. But I was told to send it in because the camo had been updated and they would have to finish the gun to match.
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Re: Winchester/Browning Duratouch Repair
[Re: alhawk]
#2791517
04/23/19 09:15 AM
04/23/19 09:15 AM
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Joined: Oct 2008
Posts: 6,724 Selma
odocoileus
OP
14 point
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OP
14 point
Joined: Oct 2008
Posts: 6,724
Selma
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I hate you are still having problems. Have been waiting to send my rifle in and will probably just keep waiting.
I'll be honest, for a rifle that isn't completely camo, I'd just say the hell with it and buy an aftermarket stock of your liking.
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Re: Winchester/Browning Duratouch Repair
[Re: odocoileus]
#2795112
04/27/19 09:35 PM
04/27/19 09:35 PM
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Joined: May 2015
Posts: 6,363 On the X
TickaTicka
12 point
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12 point
Joined: May 2015
Posts: 6,363
On the X
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Well, in the process of cleaning guns, decided to send off the SX3 for this repair. This one is in MODB. I'm sure it'll be a cluster, but it's almost unusable. If I have it back by November, we'll call it a win.
Public Land Owner
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Re: Winchester/Browning Duratouch Repair
[Re: TickaTicka]
#2795914
04/29/19 09:12 AM
04/29/19 09:12 AM
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Joined: Oct 2008
Posts: 6,724 Selma
odocoileus
OP
14 point
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OP
14 point
Joined: Oct 2008
Posts: 6,724
Selma
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Well, in the process of cleaning guns, decided to send off the SX3 for this repair. This one is in MODB. I'm sure it'll be a cluster, but it's almost unusable. If I have it back by November, we'll call it a win. I am not sure they make that pattern anymore either. You may be in the same boat as me. I've got mine packed up but just haven't decided to send it. I reckon I won't need a shotgun before september anyway and I usually dove hunt with my 311D 16ga so I guess I'll send it.
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Re: Winchester/Browning Duratouch Repair
[Re: odocoileus]
#2813319
05/22/19 08:17 PM
05/22/19 08:17 PM
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Joined: May 2015
Posts: 6,363 On the X
TickaTicka
12 point
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12 point
Joined: May 2015
Posts: 6,363
On the X
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Mine is on its way back. They had it about 2 weeks, a surprising short turn around. I'll be interested to see what they did.
Last edited by TickaTicka; 05/22/19 08:17 PM.
Public Land Owner
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Re: Winchester/Browning Duratouch Repair
[Re: odocoileus]
#2814683
05/24/19 08:25 PM
05/24/19 08:25 PM
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Joined: May 2015
Posts: 6,363 On the X
TickaTicka
12 point
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12 point
Joined: May 2015
Posts: 6,363
On the X
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Got sx3 back today. They dipped the stock and forearm in MO duck blind, which I thought had been discontinued, but I guess not? It looks like a brand new gun, except no duratouch. I couldn't be happier with the results.
Public Land Owner
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Re: Winchester/Browning Duratouch Repair
[Re: odocoileus]
#2814817
05/24/19 11:50 PM
05/24/19 11:50 PM
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Joined: Jun 2013
Posts: 52,165 Gee's Bend/At The Hog Pen
James
Freak of Nature
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Freak of Nature
Joined: Jun 2013
Posts: 52,165
Gee's Bend/At The Hog Pen
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Yeah I'm calling BS. Seriously only 2 weeks? You care to post up the shipping info on that? Cause I'd like to see it...🤣🤣🤣
How many people am i willing to sacrifice for freedom? Everyone. All of them...
Do not regret growing older, it's a privilege denied to many!
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Re: Winchester/Browning Duratouch Repair
[Re: odocoileus]
#2816883
05/28/19 10:07 AM
05/28/19 10:07 AM
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Joined: May 2015
Posts: 6,363 On the X
TickaTicka
12 point
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12 point
Joined: May 2015
Posts: 6,363
On the X
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I shipped UPS ground, 5/9 as I recall. They received it on 5/14, or at least sent me email giving me the log in, etc. on 5/14.
By 5/17 when I logged into their website, it said the job was complete and waiting inspection. They shipped on 5/22 and I got it on Friday 5/24.
My duratouch never looked bad, it was just unbearably sticky. The new camo dip is great.
Public Land Owner
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