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Re: Winchester/Browning Duratouch Repair [Re: SuperSpike] #2740061
02/17/19 12:17 AM
02/17/19 12:17 AM
Joined: Jul 2013
Posts: 1,060
Tuscaloosa, AL
Reptar Offline
6 point
Reptar  Offline
6 point
Joined: Jul 2013
Posts: 1,060
Tuscaloosa, AL
Originally Posted by SuperSpike
What do I need to do to get mine sent in? I have a Maxus and an Xbolt both that the duratouch needs to be redone. Do I call, email them or what?

Take them up to Woods & Water. They packaged mine, shipped it off and I had it back in about 4 weeks. Woods & Water charged me $13 for the shipping.

Re: Winchester/Browning Duratouch Repair [Re: Reptar] #2741011
02/18/19 11:47 AM
02/18/19 11:47 AM
Joined: Sep 2014
Posts: 8,114
Moundville, Al
SuperSpike Offline
40 Year Old Bowhunting Virgin
SuperSpike  Offline
40 Year Old Bowhunting Virgin
Joined: Sep 2014
Posts: 8,114
Moundville, Al
Originally Posted by Reptar
Originally Posted by SuperSpike
What do I need to do to get mine sent in? I have a Maxus and an Xbolt both that the duratouch needs to be redone. Do I call, email them or what?

Take them up to Woods & Water. They packaged mine, shipped it off and I had it back in about 4 weeks. Woods & Water charged me $13 for the shipping.

I like that idea.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2777395
04/04/19 11:58 AM
04/04/19 11:58 AM
Joined: Oct 2008
Posts: 6,725
Selma
odocoileus Offline OP
14 point
odocoileus  Offline OP
14 point
Joined: Oct 2008
Posts: 6,725
Selma
UPDATE:

Checked today, gun is fixed, waiting to be shipped out. I think it's been a total of about 6 months since I shipped it. As far I can tell from their notes, they replaced the stocks with non-duratouch camo, and sent the gun out to be redipped. They also fixed a broken mag spring retainer that I had forgotten about. We will see when it gets here.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2788823
04/19/19 09:10 AM
04/19/19 09:10 AM
Joined: Oct 2008
Posts: 6,725
Selma
odocoileus Offline OP
14 point
odocoileus  Offline OP
14 point
Joined: Oct 2008
Posts: 6,725
Selma
Well, got the gun back. They replaced the stocks with non duratouch. They claimed the redipped the gun, but if they did, they need to get out of the business. All the worn places in the finish around the loading port and ejection port are still there. It appears the barrel and gun are old mossy oak, and the stocks are the new variety. I didn't expect a new gun, but I did expect them to do what they said they were gonna do. I guess I should just be happy I have my gun back and the stocks no longer are tarpaper. Gonna give them a call and express my displeasure today.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2788956
04/19/19 12:18 PM
04/19/19 12:18 PM
Joined: Jun 2013
Posts: 52,197
Gee's Bend/At The Hog Pen
James Offline
Freak of Nature
James  Offline
Freak of Nature
Joined: Jun 2013
Posts: 52,197
Gee's Bend/At The Hog Pen
That ain't worth a damn. Can ya post up some pics?


How many people am i willing to sacrifice for freedom?
Everyone. All of them...

Do not regret growing older, it's a privilege denied to many!

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2788987
04/19/19 12:59 PM
04/19/19 12:59 PM
Joined: Aug 2013
Posts: 9,565
B
BPI Offline
14 point
BPI  Offline
14 point
B
Joined: Aug 2013
Posts: 9,565
Dura touch was a bad idea from the get go.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2789074
04/19/19 03:09 PM
04/19/19 03:09 PM
Joined: Dec 2003
Posts: 11,781
Huntsville
JUGHEAD Offline
Booner
JUGHEAD  Offline
Booner
Joined: Dec 2003
Posts: 11,781
Huntsville
Originally Posted by odocoileus
Well, got the gun back. They replaced the stocks with non duratouch. They claimed the redipped the gun, but if they did, they need to get out of the business. All the worn places in the finish around the loading port and ejection port are still there. It appears the barrel and gun are old mossy oak, and the stocks are the new variety. I didn't expect a new gun, but I did expect them to do what they said they were gonna do. I guess I should just be happy I have my gun back and the stocks no longer are tarpaper. Gonna give them a call and express my displeasure today.
That chit is terrible!!!


"The only reason I shoot a 3.5" shell for turkeys is because they don't make a 4" one." - t123winters
Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2789095
04/19/19 03:45 PM
04/19/19 03:45 PM
Joined: Oct 2008
Posts: 6,725
Selma
odocoileus Offline OP
14 point
odocoileus  Offline OP
14 point
Joined: Oct 2008
Posts: 6,725
Selma
I am gonna get some pictures when I get home from work. I guess my ass is chapped because it took them 6 months to just put a set of stocks on it. If that was all you were gonna do, just mail me the damn things.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2789140
04/19/19 05:03 PM
04/19/19 05:03 PM
Joined: Jun 2013
Posts: 52,197
Gee's Bend/At The Hog Pen
James Offline
Freak of Nature
James  Offline
Freak of Nature
Joined: Jun 2013
Posts: 52,197
Gee's Bend/At The Hog Pen
That's true and i agree they should've just shipped ya the parts...


How many people am i willing to sacrifice for freedom?
Everyone. All of them...

Do not regret growing older, it's a privilege denied to many!

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2789143
04/19/19 05:05 PM
04/19/19 05:05 PM
Joined: Sep 2012
Posts: 18,042
North AL
A
AU338MAG Offline
Old Mossy Horns
AU338MAG  Offline
Old Mossy Horns
A
Joined: Sep 2012
Posts: 18,042
North AL
If I had one these I think I would have ordered a B&C stock and sent the bill to Browning.


Dying ain't much of a living boy...Josey Wales

Molon Labe
Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2789700
04/20/19 02:03 PM
04/20/19 02:03 PM
Joined: Oct 2008
Posts: 6,725
Selma
odocoileus Offline OP
14 point
odocoileus  Offline OP
14 point
Joined: Oct 2008
Posts: 6,725
Selma
[Linked Image]
[Linked Image]
[Linked Image][Linked Image][Linked Image]

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2789736
04/20/19 02:56 PM
04/20/19 02:56 PM
Joined: Dec 2012
Posts: 15,980
Brierfield
Beadlescomb Offline
Old Mossy Horns
Beadlescomb  Offline
Old Mossy Horns
Joined: Dec 2012
Posts: 15,980
Brierfield
that looks like schit


We will burn that bridge when we get there
Re: Winchester/Browning Duratouch Repair [Re: Beadlescomb] #2789746
04/20/19 03:20 PM
04/20/19 03:20 PM
Joined: Jun 2013
Posts: 52,197
Gee's Bend/At The Hog Pen
James Offline
Freak of Nature
James  Offline
Freak of Nature
Joined: Jun 2013
Posts: 52,197
Gee's Bend/At The Hog Pen
Originally Posted by Beadlescomb
that looks like schit


^^^^THIS! NOT NO BUT HELL NO. THAT BS IS NOT ACCEPTABLE


How many people am i willing to sacrifice for freedom?
Everyone. All of them...

Do not regret growing older, it's a privilege denied to many!

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2789747
04/20/19 03:34 PM
04/20/19 03:34 PM
Joined: Oct 2008
Posts: 6,725
Selma
odocoileus Offline OP
14 point
odocoileus  Offline OP
14 point
Joined: Oct 2008
Posts: 6,725
Selma
Just remembered about the guy telling me it was stripped and ready to be sent out for redipping lol. Can’t wait to bring up that tidbit when I talk to them. They were closed
Friday. As said before, I didn’t expect a new gun, just for them to do what they said they were going to do. What would y’all consider a reasonable end to this situation? I don’t think I am going to send it back again. 6 months for this? Should I push for a new gun at this point, or just walk away admitting defeat and get it dipped out of pocket? I love the gun, just want it right. I know the camo is close, but I can tell a difference and I don’t like it.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2789751
04/20/19 03:43 PM
04/20/19 03:43 PM
Joined: Apr 2017
Posts: 15,342
Ourtown, AL
BCLC Online IMG_0051.GIF
Old Mossy Horns
BCLC  Online IMG_0051.GIF
Old Mossy Horns
Joined: Apr 2017
Posts: 15,342
Ourtown, AL
On those Duratouch SX3's, is the whole gun coated in Duratouch or just the stock and fore end? If the receiver and barrel aren't coated then I can maybe see why they cheaped out and only redipped the stock set. Did they damage the gun while working on it or was the wear n' tear already present? I can definitely see your side also, especially if somebody at the factory specifically said they were gonna strip and re-dip the entire shotgun. I wouldn't want them touching it again regardless and would lean towards having it dipped in bottomland like you really wanted OR just dipping the barrel and action to match your new stock set.


We’re not dead. We just smell that way. Dayum. - AC870

Yessir! I’m always gonna shoot what makes me happy and I want everyone else to do the same! If you shoot one be proud of it and don’t worry what anyone else thinks. - SJ22
Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2789760
04/20/19 03:52 PM
04/20/19 03:52 PM
Joined: Oct 2008
Posts: 6,725
Selma
odocoileus Offline OP
14 point
odocoileus  Offline OP
14 point
Joined: Oct 2008
Posts: 6,725
Selma
The duratouch was on the stock set only. But I was told by them that they no longer manufacture the old MOBU and would redip the gun to match. I asked if I could pay and just have it dipped in bottomland and was told no. Even in the repair order it lists “strip and recamouflage” as being completed. Someone signed off on it. Maybe it was a gross error, but I don’t suspect so. We will see.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2789820
04/20/19 05:22 PM
04/20/19 05:22 PM
Joined: Apr 2017
Posts: 15,342
Ourtown, AL
BCLC Online IMG_0051.GIF
Old Mossy Horns
BCLC  Online IMG_0051.GIF
Old Mossy Horns
Joined: Apr 2017
Posts: 15,342
Ourtown, AL
Originally Posted by odocoileus
The duratouch was on the stock set only. But I was told by them that they no longer manufacture the old MOBU and would redip the gun to match. I asked if I could pay and just have it dipped in bottomland and was told no. Even in the repair order it lists “strip and recamouflage” as being completed. Someone signed off on it. Maybe it was a gross error, but I don’t suspect so. We will see.

I got ya! Yeah if they told you they'd redip to match I'd be pissed off too...good luck with it bud, I hope they get it straightened out for you.


We’re not dead. We just smell that way. Dayum. - AC870

Yessir! I’m always gonna shoot what makes me happy and I want everyone else to do the same! If you shoot one be proud of it and don’t worry what anyone else thinks. - SJ22
Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2790789
04/22/19 10:30 AM
04/22/19 10:30 AM
Joined: Oct 2008
Posts: 6,725
Selma
odocoileus Offline OP
14 point
odocoileus  Offline OP
14 point
Joined: Oct 2008
Posts: 6,725
Selma
Well called and was told they typically do not recamo entire guns unless the pattern was no longer available. I replied that was the reason I sent the gun in, as it was an older break up pattern and not the newer version. The new stocks are close, but different. Was told the next step was to send it in an it would go to a Service supervisor for review. I apologized and reiterated that I was sorry to be a PITA and I didn't expect a new gun, just wanted done what I was told would be done. They have sent me a return label, but I am leaning towards not sending it in, and just having someone else refinish it, or leaving it like it is and just using it. I guess if I sent it in now, I might have it back for duck season next year.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2790800
04/22/19 10:45 AM
04/22/19 10:45 AM
Joined: Aug 2013
Posts: 9,565
B
BPI Offline
14 point
BPI  Offline
14 point
B
Joined: Aug 2013
Posts: 9,565
Sell it and buy a Benelli.

Re: Winchester/Browning Duratouch Repair [Re: BPI] #2790812
04/22/19 11:02 AM
04/22/19 11:02 AM
Joined: Oct 2008
Posts: 6,725
Selma
odocoileus Offline OP
14 point
odocoileus  Offline OP
14 point
Joined: Oct 2008
Posts: 6,725
Selma
Originally Posted by BPI
Sell it and buy a Benelli.


PM me your CC number

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