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Winchester/Browning Duratouch Repair #2625063
11/01/18 11:36 AM
11/01/18 11:36 AM
Joined: Oct 2008
Posts: 6,725
Selma
odocoileus Offline OP
14 point
odocoileus  Offline OP
14 point
Joined: Oct 2008
Posts: 6,725
Selma
Anyone recently had the work done? My SX3 was so bad this year it's now covered in feathers stuck to it. Called them today and they sent me a return label to send it in. Guy said there was way too many variables to give me a turnaround time but assured me it wasn't the 1 year wait I was told a year or so ago. My gun is Mossy Oak break up which they don't make anymore but he said they would refinish it in the new break up. I inquired about them redoing it in bottomland but was told they aren't allowed to do that, even if I paid. We will see how long it takes I reckon.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2625095
11/01/18 12:21 PM
11/01/18 12:21 PM
Joined: Feb 2005
Posts: 25,684
Locust Fork, Alabama
BC Offline
Freak of Nature
BC  Offline
Freak of Nature
Joined: Feb 2005
Posts: 25,684
Locust Fork, Alabama
Every Browning owner I know with Duratouch had problems out of it. My buddy bought a brand new Cynergy and it started peeling about the time he pulled the trigger the first time. I was a little more lucky and got several years out of mine. I let it get in pretty bad shape and finally called them and the hoops you had to jump through and the absurd turnaround time deterred me from using them. I finally just took it to a professional and had it hydro dipped and clear coated with cerakote. Had it back in 4 weeks.


"Some men are mere hunters; others are turkey hunters."

-- Archibald Rutledge
Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2625127
11/01/18 01:13 PM
11/01/18 01:13 PM
Joined: Jun 2015
Posts: 14,016
Some Marriott/Auburn
A
AU7MM08 Offline
Booner
AU7MM08  Offline
Booner
A
Joined: Jun 2015
Posts: 14,016
Some Marriott/Auburn
The feathers are organic camo.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2625226
11/01/18 04:09 PM
11/01/18 04:09 PM
Joined: Sep 2009
Posts: 80
Munford
D
dwaugh Offline
spike
dwaugh  Offline
spike
D
Joined: Sep 2009
Posts: 80
Munford
I sent 3 brownings in this year in March and had all 3 back by August of this year. They told me s one year turn around as well. They were all mossy oak breakup and still had them in stock they said they would refinish the whole gun to the new camo if they were out of the stocks to match. The new stocks are just synthetic camo stocks they are not duratouch anymore.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2625808
11/02/18 08:13 AM
11/02/18 08:13 AM
Joined: Jul 2013
Posts: 1,060
Tuscaloosa, AL
Reptar Offline
6 point
Reptar  Offline
6 point
Joined: Jul 2013
Posts: 1,060
Tuscaloosa, AL
I took an X-Bolt to Woods & Water on Monday to ship for me and they said turnaround was down to about 6-8 weeks now. I think Browning's turnaround is in a much better state than it was 2 years ago.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2645846
11/20/18 10:41 AM
11/20/18 10:41 AM
Joined: Oct 2008
Posts: 6,725
Selma
odocoileus Offline OP
14 point
odocoileus  Offline OP
14 point
Joined: Oct 2008
Posts: 6,725
Selma
Got a card in the mail yesterday stating Browning had received my gun and gave me a service number and password to log in and check status of my repair. Logged in and the status is Shop Backlog, awaiting assignment to gunsmith. Will update when it changes.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2684800
12/27/18 12:29 PM
12/27/18 12:29 PM
Joined: Oct 2008
Posts: 6,725
Selma
odocoileus Offline OP
14 point
odocoileus  Offline OP
14 point
Joined: Oct 2008
Posts: 6,725
Selma
Next week will make 2 months browning has had my shotgun. Still haven't started on it.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2685091
12/27/18 06:15 PM
12/27/18 06:15 PM
Joined: Aug 2013
Posts: 9,549
B
BPI Offline
14 point
BPI  Offline
14 point
B
Joined: Aug 2013
Posts: 9,549
I'd go aftermarket and burn the duratouch

Re: Winchester/Browning Duratouch Repair [Re: Reptar] #2685228
12/27/18 08:02 PM
12/27/18 08:02 PM
Joined: Jul 2013
Posts: 1,060
Tuscaloosa, AL
Reptar Offline
6 point
Reptar  Offline
6 point
Joined: Jul 2013
Posts: 1,060
Tuscaloosa, AL

Originally Posted by Reptar
I took an X-Bolt to Woods & Water on Monday to ship for me and they said turnaround was down to about 6-8 weeks now. I think Browning's turnaround is in a much better state than it was 2 years ago.

I received my X-Bolt back within 3 weeks.. I was shocked! When woods and Water called I thought they were calling to inform me Browning received it and to expect it to return within a few weeks.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2731071
02/07/19 11:11 AM
02/07/19 11:11 AM
Joined: Oct 2008
Posts: 6,725
Selma
odocoileus Offline OP
14 point
odocoileus  Offline OP
14 point
Joined: Oct 2008
Posts: 6,725
Selma
Well, three months in. Gun hasn't been touched.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2731327
02/07/19 04:42 PM
02/07/19 04:42 PM
Joined: May 2013
Posts: 3,431
bham
C
crocker Offline
10 point
crocker  Offline
10 point
C
Joined: May 2013
Posts: 3,431
bham
Originally Posted by odocoileus
Well, three months in. Gun hasn't been touched.


Took a year for me

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2737567
02/14/19 08:26 AM
02/14/19 08:26 AM
Joined: Dec 2002
Posts: 11,342
Kennedy, al
G
globe Offline
Booner
globe  Offline
Booner
G
Joined: Dec 2002
Posts: 11,342
Kennedy, al
Do any new brownings still have the crappy stocks or have they fixed the problem?
I considered getting a 6.5 xbolt this summer.


Everything woke turns to shucks
Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2737736
02/14/19 11:10 AM
02/14/19 11:10 AM
Joined: Oct 2008
Posts: 6,725
Selma
odocoileus Offline OP
14 point
odocoileus  Offline OP
14 point
Joined: Oct 2008
Posts: 6,725
Selma
I don't think they put them on anything anymore. I called Tuesday and spoke to the shop. My gun is stripped and ready to be sent out for camouflaging. I had heard they used another company to do this, so I guess it's true. Said it would probably be another month or so before I got it back.

I put my hands on a Hell's Canyon Speed Xbolt in 308 and man, what a nice feeling rifle. I just wish they wouldn't put a $2.00 plastic magazine on a $1200 rifle.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2737846
02/14/19 12:42 PM
02/14/19 12:42 PM
Joined: Jan 2011
Posts: 9,861
Mobile, AL
A
alhawk Offline
14 point
alhawk  Offline
14 point
A
Joined: Jan 2011
Posts: 9,861
Mobile, AL
Good to hear O. I may actually send my ABolt in now.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2737865
02/14/19 12:58 PM
02/14/19 12:58 PM
Joined: Jun 2013
Posts: 52,185
Gee's Bend/At The Hog Pen
James Offline
Freak of Nature
James  Offline
Freak of Nature
Joined: Jun 2013
Posts: 52,185
Gee's Bend/At The Hog Pen
I still see brownings marked dura-touch finish, maybe the corrected the issue? Wish i would've sent my wife's abolt medallion back (purchased 15 years ago) the finish on it ain't worth a dang, sure it's purty, but it'll dent if ya touch it with your finger lol.


How many people am i willing to sacrifice for freedom?
Everyone. All of them...

Do not regret growing older, it's a privilege denied to many!

Re: Winchester/Browning Duratouch Repair [Re: alhawk] #2737869
02/14/19 01:02 PM
02/14/19 01:02 PM
Joined: Oct 2008
Posts: 6,725
Selma
odocoileus Offline OP
14 point
odocoileus  Offline OP
14 point
Joined: Oct 2008
Posts: 6,725
Selma
Originally Posted by alhawk
Good to hear O. I may actually send my ABolt in now.


Now would be the time to do it since the season is over. I didn't want to send my SX3 in because I pretty much use it year round, but had to bite the bullet,

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2739383
02/16/19 05:35 AM
02/16/19 05:35 AM
Joined: Sep 2014
Posts: 8,113
Moundville, Al
SuperSpike Offline
40 Year Old Bowhunting Virgin
SuperSpike  Offline
40 Year Old Bowhunting Virgin
Joined: Sep 2014
Posts: 8,113
Moundville, Al
What do I need to do to get mine sent in? I have a Maxus and an Xbolt both that the duratouch needs to be redone. Do I call, email them or what?

Re: Winchester/Browning Duratouch Repair [Re: SuperSpike] #2739450
02/16/19 08:54 AM
02/16/19 08:54 AM
Joined: Oct 2008
Posts: 6,725
Selma
odocoileus Offline OP
14 point
odocoileus  Offline OP
14 point
Joined: Oct 2008
Posts: 6,725
Selma
Originally Posted by SuperSpike
What do I need to do to get mine sent in? I have a Maxus and an Xbolt both that the duratouch needs to be redone. Do I call, email them or what?


Give them a call and tell them what is going on. They will take your info and email you a return label to send it in. One they’ve received it, they mail you a card letting you know. The post card has a repair number and a password where you can check the status . Number is 1-800-322-4626. 8-4 CST.

Re: Winchester/Browning Duratouch Repair [Re: odocoileus] #2739492
02/16/19 10:05 AM
02/16/19 10:05 AM
Joined: Sep 2014
Posts: 8,113
Moundville, Al
SuperSpike Offline
40 Year Old Bowhunting Virgin
SuperSpike  Offline
40 Year Old Bowhunting Virgin
Joined: Sep 2014
Posts: 8,113
Moundville, Al
Thanks man i appreciate that.

Re: Winchester/Browning Duratouch Repair [Re: SuperSpike] #2739563
02/16/19 11:56 AM
02/16/19 11:56 AM
Joined: Jun 2015
Posts: 14,016
Some Marriott/Auburn
A
AU7MM08 Offline
Booner
AU7MM08  Offline
Booner
A
Joined: Jun 2015
Posts: 14,016
Some Marriott/Auburn
Originally Posted by SuperSpike
Thanks man i appreciate that.


Based on what he's experienced and wasn't mentioned. A lot of patience.

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