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10 registered members (Todd1700, auman, mcninja, Tree Dweller, Koba, 10mm, sw1002, fur_n_feathers, 2 invisible),
551
guests, and 0
spiders. |
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Key:
Admin,
Global Mod,
Mod
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Lew's Customer Service
#2414639
02/21/18 04:39 PM
02/21/18 04:39 PM
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Joined: Oct 2008
Posts: 6,725
Selma
odocoileus
OP
14 point
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OP
14 point
Joined: Oct 2008
Posts: 6,725
Selma
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I bought a Lew's reel back in October to go on a new rod a friend built for me. That day, despite my best efforts, I couldn't get the thing tuned right. Backlash every other cast. The magnetic spool control dial would only move about a 1/4 turn, and didn't seem to do anything. I meant to call them back then, but quickly forgot. Yesterday I got off work early and went to the local pond I fish and after one cast(and 5 minutes stripping line), I remembered. Called Lew's from the boat and to my surprise the call was answered by an real, live, actual human who spoke English proficiently. She promptly transferred me to another human who knew exactly what I was talking about, and after 3 minutes of taking my info, said we are sending out a new side plate for your reel, should be there by Friday. First Lew's I have owned, but likely won't be the last.
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Re: Lew's Customer Service
[Re: odocoileus]
#2414644
02/21/18 04:51 PM
02/21/18 04:51 PM
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Joined: Sep 2016
Posts: 8,024
Alabama
Shaneomac2
14 point
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14 point
Joined: Sep 2016
Posts: 8,024
Alabama
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awesome. GOD BLESS AMERICANS!
Georgia Football..Acts like Bama but has a trophy case like South Carolina.
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