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Swarovki Warranty Question
#1116513
10/18/14 09:56 AM
10/18/14 09:56 AM
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Joined: Jan 2002
Posts: 10,484
Bham
Dallas County
OP
Booner
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OP
Booner
Joined: Jan 2002
Posts: 10,484
Bham
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Anyone ever had to have something repaired? I have a pair of 10x42 binoculars that won't focus anymore. The finger adjustment spins and spins and nothing happens. I don't have the receipt. I can't find a lot out on the internet, I guess they don't break that often. Thanks for any input.
not sure what the best way to handle them is but they shouldnt be on tv and gettn married and raisin kids
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Re: Swarovki Warranty Question
[Re: Dallas County]
#1116637
10/18/14 11:34 AM
10/18/14 11:34 AM
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Joined: Jan 2002
Posts: 10,484
Bham
Dallas County
OP
Booner
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OP
Booner
Joined: Jan 2002
Posts: 10,484
Bham
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I just registered, thank you for the info. I am the original owner, it's just after 12 years I don't have a receipt. They don't say anything about the cost or coverage, I always heard it was lifetime but I can't find that. Anyway, I'll know in a couple weeks I guess.
not sure what the best way to handle them is but they shouldnt be on tv and gettn married and raisin kids
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Re: Swarovki Warranty Question
[Re: whack-n-stack]
#1116692
10/18/14 12:20 PM
10/18/14 12:20 PM
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Joined: Jan 2002
Posts: 10,484
Bham
Dallas County
OP
Booner
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OP
Booner
Joined: Jan 2002
Posts: 10,484
Bham
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If you buy a pair of 1200 binos, the warranty shouldn't be a selling point. My wallet agrees........
not sure what the best way to handle them is but they shouldnt be on tv and gettn married and raisin kids
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Re: Swarovki Warranty Question
[Re: whack-n-stack]
#1116832
10/18/14 02:21 PM
10/18/14 02:21 PM
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Joined: May 2012
Posts: 8,670
NW Alabama
R_H_Clark
Leupold Pro Staff
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Leupold Pro Staff
Joined: May 2012
Posts: 8,670
NW Alabama
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If you buy a pair of 1200 binos, the warranty shouldn't be a selling point. Compare Swaro to leica and warranty does become a selling point.
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Re: Swarovki Warranty Question
[Re: R_H_Clark]
#1116870
10/18/14 02:46 PM
10/18/14 02:46 PM
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Joined: Nov 2012
Posts: 10,055
Northport, Al.
BOFF
Booner
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Booner
Joined: Nov 2012
Posts: 10,055
Northport, Al.
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Took a pair to Mark's and sent them off. Was told not to expect them for hunting season, which was fine. Got them back on the 14th  Only paid shipping charges for one way. Have done this several times, with one pair broke in half due to my fault. Explained it being my fault. Same thing, fixed and only charged for shipping one way. So, in my opinion, the customer service is top notch! God Bless, David B.
Premium member #8925
Team Rack Addicts
2016 Aldeer Deer Champions
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Re: Swarovki Warranty Question
[Re: R_H_Clark]
#1116891
10/18/14 02:58 PM
10/18/14 02:58 PM
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Joined: Mar 2013
Posts: 14,587
Tuscaloosa Co.
N2TRKYS
Booner
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Booner
Joined: Mar 2013
Posts: 14,587
Tuscaloosa Co.
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If you buy a pair of 1200 binos, the warranty shouldn't be a selling point. Compare Swaro to leica and warranty does become a selling point. I thought both were good glass. What do you mean?
83% of all statistics are made up.
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Re: Swarovki Warranty Question
[Re: Dallas County]
#1116908
10/18/14 03:11 PM
10/18/14 03:11 PM
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Joined: Aug 2006
Posts: 4,690
Heart of Dixie
Narrow Gap
10 point
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10 point
Joined: Aug 2006
Posts: 4,690
Heart of Dixie
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Swarovski Optik is known for having the best Customer Service in the Sports Optics industry.
Duty, Honor, Country
Robert E. Lee
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Re: Swarovki Warranty Question
[Re: N2TRKYS]
#1116941
10/18/14 03:28 PM
10/18/14 03:28 PM
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Joined: May 2012
Posts: 8,670
NW Alabama
R_H_Clark
Leupold Pro Staff
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Leupold Pro Staff
Joined: May 2012
Posts: 8,670
NW Alabama
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If you buy a pair of 1200 binos, the warranty shouldn't be a selling point. Compare Swaro to leica and warranty does become a selling point. I thought both were good glass. What do you mean? They are both great glass but when your Leica warranty runs out you are SOL. Thus a good warranty becomes a large consideration.
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Re: Swarovki Warranty Question
[Re: R_H_Clark]
#1116948
10/18/14 03:33 PM
10/18/14 03:33 PM
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Joined: Mar 2013
Posts: 14,587
Tuscaloosa Co.
N2TRKYS
Booner
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Booner
Joined: Mar 2013
Posts: 14,587
Tuscaloosa Co.
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If you buy a pair of 1200 binos, the warranty shouldn't be a selling point. Compare Swaro to leica and warranty does become a selling point. I thought both were good glass. What do you mean? They are both great glass but when your Leica warranty runs out you are SOL. Thus a good warranty becomes a large consideration. Dang. I didn't know Leica's warranty ran out. That would suck.
83% of all statistics are made up.
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Re: Swarovki Warranty Question
[Re: Dallas County]
#1117441
10/19/14 03:35 AM
10/19/14 03:35 AM
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Joined: Apr 2000
Posts: 12,245
Oxford, AL. USA
Big Game Hunter
Doesn’t Know His Code
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Doesn’t Know His Code
Joined: Apr 2000
Posts: 12,245
Oxford, AL. USA
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Why they all said. Customer service is superb at Swarovski. Luckily, I've niece had to use it for broken glass. I've had them replace reticles in two scopes for me.
IKNOWMYPHUCKINGCODEDAMMITYOUDICKHEAD!!!
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