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Cracker Barrel
#1055931
08/26/14 09:04 AM
08/26/14 09:04 AM
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Joined: Sep 2012
Posts: 7,228 just south of the Tennesse riv...
roadkill
OP
14 point
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OP
14 point
Joined: Sep 2012
Posts: 7,228
just south of the Tennesse riv...
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Wife & I went by after a doctor's appt. Sat in the back, everything fine, table next to us had four obama supporters, three women, one male, middle aged. Other than being loud and rude with iphones no problem. Their waiter is a tall good looking twenty something guy, Caucasian, intelligent, well spoken, educated, polite. They obviously weren't. He had to keep going over their orders cause he couldn't understand them and they kept changing it. Wife & I heard everything. Food arrives, they weren't happy. Wanted something else. He politely takes out his order tab and reviewed specifically what they had ordered. Made them mad. Demanded to see the manager. Manager comes, politely listened to them b***h about the food, the service, waiter's attitude, wait time, ect. He was very good at his job,listened, said he'd take care of it, ect. Wife & I pack up and leave, I asked to see the manager on the way out. He had that "not another one" look until I told him that the complaints were total BS and that we had heard everything and the kid was ten times more patient that anyone could expect. Appreciative is an understatement.
Last edited by roadkill; 08/26/14 09:06 AM.
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Re: Cracker Barrel
[Re: roadkill]
#1055941
08/26/14 09:09 AM
08/26/14 09:09 AM
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Joined: Sep 2009
Posts: 16,156 Alabaster
Bowhunter84
Old Mossy Horns
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Old Mossy Horns
Joined: Sep 2009
Posts: 16,156
Alabaster
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Good for you! I would have done the exact same thing.
"Just remember a gobbler has to win every time, you only have to win once" BC
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Re: Cracker Barrel
[Re: roadkill]
#1055953
08/26/14 09:17 AM
08/26/14 09:17 AM
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Joined: Sep 2007
Posts: 7,561 Hartselle, AL
trlrdrdave
14 point
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14 point
Joined: Sep 2007
Posts: 7,561
Hartselle, AL
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Seems to me like some of them have it down to a science. I get p.o'd every time I see it happen. It's the want to get something for nothing mentality I guess. It ain't right. Good thing you did.
"In time of war, send me all the Alabamians you can get, but in time of peace, for Lord's sake, send them to somebody else." General Edward H. Plummer
"Blessed are those who, in the face of death, think only about the front sight." Jeff Cooper
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Re: Cracker Barrel
[Re: trlrdrdave]
#1055956
08/26/14 09:21 AM
08/26/14 09:21 AM
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Joined: Sep 2012
Posts: 7,228 just south of the Tennesse riv...
roadkill
OP
14 point
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OP
14 point
Joined: Sep 2012
Posts: 7,228
just south of the Tennesse riv...
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Seems to me like some of them have it down to a science. I get p.o'd every time I see it happen. It's the want to get something for nothing mentality I guess. It ain't right. Good thing you did. Wife said exactly the same thing - that they were deliberately trying to mess it up to get a free meal.
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Re: Cracker Barrel
[Re: roadkill]
#1055962
08/26/14 09:27 AM
08/26/14 09:27 AM
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Joined: Jan 2011
Posts: 1,074 Glendale, FL
WhiteCityHunter
6 point
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6 point
Joined: Jan 2011
Posts: 1,074
Glendale, FL
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Cracker Barrel is one of the best chain restaurants around. No matter which one you go to, the food tastes the same, service is the same, etc...... It's all pretty good food and for a decent price. Not very many chain restaurants can say that. I was once a server for several restaurants in Destin, and believe me you DO NOT want to piss off the server or cook for a stupid reason. If it's legit, no problem. But if it's not, you best check your food before you eat it. If you known what I mean.
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Re: Cracker Barrel
[Re: roadkill]
#1055969
08/26/14 09:40 AM
08/26/14 09:40 AM
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Joined: Apr 2000
Posts: 19,803 Hueytown
MANGLER
2016 Moderator of the Year
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2016 Moderator of the Year
Joined: Apr 2000
Posts: 19,803
Hueytown
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Glad you stood up for the fella but I bet the manager all ready knew. They can spot those folks for miles.
One day the right woman will come along and the next thing you know you'll be wearing her underwear!
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Re: Cracker Barrel
[Re: roadkill]
#1055979
08/26/14 09:47 AM
08/26/14 09:47 AM
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Joined: Feb 2009
Posts: 14,831 If you only knew.....
Tru-Talker
Booner
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Booner
Joined: Feb 2009
Posts: 14,831
If you only knew.....
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Just another free lunch to them.... When you do it for a living you become expert manipulators...
Before you embark on a journey of revenge, dig two graves...
Confucius
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Re: Cracker Barrel
[Re: roadkill]
#1055984
08/26/14 09:50 AM
08/26/14 09:50 AM
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Joined: Aug 2007
Posts: 9,035 Jasper
bama7x57
14 point
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14 point
Joined: Aug 2007
Posts: 9,035
Jasper
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Wife & I pack up and leave, I asked to see the manager on the way out. He had that "not another one" look until I told him that the complaints were total BS and that we had heard everything and the kid was ten times more patient that anyone could expect. Appreciative is an understatement. Excellent!!! My wife laid into a manager at CB one time for being too harsh to our obviously greenhorn waiter. The waiter got our order partly wrong, but was trying to do a good job, so we weren't upset at all. The manager noticed he got the order wrong and started acting like an ass to the waiter in front of everyone, my wife gets up and defends the waiter and the manager apologizes. Before we left, 4 other waiters/waitresses stopped by to thank my wife.
Take your kids hunting instead of hunting your kids.
I'd rather be LOST in the woods than FOUND in the city.
Drive a hybrid, I need your gas.
Your mind is your primary weapon. Never let it get rusty.
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Re: Cracker Barrel
[Re: roadkill]
#1056006
08/26/14 10:11 AM
08/26/14 10:11 AM
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Joined: Nov 2013
Posts: 2,057 Alabama Wetumpka
Talltines
on probation
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on probation
Joined: Nov 2013
Posts: 2,057
Alabama Wetumpka
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The manager probably comped some of there meal or all of it. To bad he didn't walk up to them and make them pay for the whole thing plus what all they sent back. But then they would have screamed Racist and Al sharpton would have shown up.
My wife And I will be quick to talk to the Managers when there is bad bad service and I mean bad service not just waiting on your drink for an extra 5 min. But we are even Quicker to talk to them when we have great service.
Hunting Is my Obsession, My Passion, My Everything, Oh so is my wife.
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Re: Cracker Barrel
[Re: roadkill]
#1056036
08/26/14 10:34 AM
08/26/14 10:34 AM
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Joined: Jul 2011
Posts: 34,206 Boxes Cove
2Dogs
Freak of Nature
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Freak of Nature
Joined: Jul 2011
Posts: 34,206
Boxes Cove
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I had almost the exact thing happen to me at one in Nashville a couple of years ago. Was a real A-hole yankee, white feller though. He chewed on the waiter over a piece of bacon he wasn't supposed to get, then chewed on the female manager. My wife had to call me down, I chewed on the A-hole Yankee. I later spoke with the manager and my wife talked to the young waiter. Manager acted like she was used to it. Damn, makes me mad thinking about it!
"Why do you ask"?
Always vote the slowest path to socialism.
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Re: Cracker Barrel
[Re: roadkill]
#1056043
08/26/14 10:36 AM
08/26/14 10:36 AM
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Joined: Jan 2005
Posts: 14,209 Hoover
Fattyfireplug
Booner
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Booner
Joined: Jan 2005
Posts: 14,209
Hoover
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I've walked both sides of that aisle. Bad service gets a meeting with a manager. Great service also gets a meeting with a manager.
Both deserve to be heard.
I had a friend/neighbor ask us to go out to dinner with them and a group of about 10 total. She acted like an azzhat the entire meal. It was obvious she was jonesing to get a free meal. Tried to get everyones free.
I wasn't impressed. I took a bathroom break, went to manager and server, paid for our meal with a larger than average tip to makeup for the hassle. Turns out the other 3 couples that were guests were thinking the same thing.
Never went anywhere with the neighbor again.
I'd have also recommended to the kid in your post, to start practicing active listening when dealing with that demographic. Repeat back their order, one at a time, get a yes, then place the order. Keep a copy, if they call back to change something, repeat the entire order to them. It's a pain in the azz to him, but it will be a bigger pain in the azz to the azzhats.
Last edited by Fattyfireplug; 08/26/14 10:37 AM.
Character is not developed in moments of temptation and trial. That is when it is intended to be used.
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Re: Cracker Barrel
[Re: James]
#1056070
08/26/14 10:51 AM
08/26/14 10:51 AM
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steelman
Unregistered
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steelman
Unregistered
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good thing you done
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Re: Cracker Barrel
[Re: roadkill]
#1056082
08/26/14 10:55 AM
08/26/14 10:55 AM
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Joined: Dec 2004
Posts: 18,757 .
ford150man
Old Mossy Horns
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Old Mossy Horns
Joined: Dec 2004
Posts: 18,757
.
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Way to stand up for the young man.
If voting made any difference, they wouldn’t let us do it.-Mark Twain
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Re: Cracker Barrel
[Re: roadkill]
#1056160
08/26/14 11:28 AM
08/26/14 11:28 AM
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Joined: Dec 2012
Posts: 9,643 Pisgah Al
Bigbamaboy
14 point
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14 point
Joined: Dec 2012
Posts: 9,643
Pisgah Al
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We were at Logans once. Waitress SUCKED. After she took our drink order, it was 45 min till she got our food order. That was the last time we saw her. The waitress in the next section took care of us and did a great job.
When we finished, I caught the two waitresses and the manager all standing together. I walked up to the three of them and gave the good waitress a generous tip and explained to the sucky waitress why she didn't get a tip.
Eli, Eli, lama sabachthani?
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Re: Cracker Barrel
[Re: roadkill]
#1056177
08/26/14 11:42 AM
08/26/14 11:42 AM
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Joined: Dec 2002
Posts: 51,936 Over Yonder
Clem
Mildly Quirky
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Mildly Quirky
Joined: Dec 2002
Posts: 51,936
Over Yonder
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Trashy, rude, disgusting people are trashy, rude, disgusting people no matter what race.
"Hunting Politics are stupid!" - Farm Hunter
"Bible says you shouldn't put sugar in your cornbread." Dustin, 2013
"Best I can figure 97.365% of the general public is a paint chip eating, mouth breathing, certified dumbass." BCLC, 2020
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Re: Cracker Barrel
[Re: roadkill]
#1056243
08/26/14 12:32 PM
08/26/14 12:32 PM
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Joined: Dec 2002
Posts: 51,936 Over Yonder
Clem
Mildly Quirky
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Mildly Quirky
Joined: Dec 2002
Posts: 51,936
Over Yonder
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Coffee isn't a revenue-producer. You told her you weren't ordering anything. Y'all were worthless to them to generate any money.
And they, and other businesses, don't care what you might do or when you might return. Their only concern is the here and now, and making that buck.
Last edited by Clem; 08/26/14 12:33 PM.
"Hunting Politics are stupid!" - Farm Hunter
"Bible says you shouldn't put sugar in your cornbread." Dustin, 2013
"Best I can figure 97.365% of the general public is a paint chip eating, mouth breathing, certified dumbass." BCLC, 2020
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Re: Cracker Barrel
[Re: roadkill]
#1056270
08/26/14 12:57 PM
08/26/14 12:57 PM
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Joined: Feb 2007
Posts: 2,883 AL
BD
10 point
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10 point
Joined: Feb 2007
Posts: 2,883
AL
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Re: Cracker Barrel
[Re: ZHunt]
#1056339
08/26/14 02:16 PM
08/26/14 02:16 PM
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Joined: Dec 2002
Posts: 51,936 Over Yonder
Clem
Mildly Quirky
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Mildly Quirky
Joined: Dec 2002
Posts: 51,936
Over Yonder
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Good point though, they don't need my long-term service cause that table will be taken by the next person in line so why continue to serve me. Big businesses don't care but small business do. Wasn't chastising. I've done the same. But you're right about Big vs. Small. The Big will ignore you because you're taking up a table, and they don't care if you don't come back for a few months. They believe you'll eventually return (and, unfortunately, most of us do). The Small will pour coffee down your neck with a funnel and help you go pee because they want you back. They NEED you back, so they don't mind taking a few bucks and brewing coffee while you and Jimmy Joe meet for an hour in the afternoon. Hell, they're getting ready for evening service anyway. Your two cars our front show folks someone's there and that's probably more important than the five bucks for coffees.
"Hunting Politics are stupid!" - Farm Hunter
"Bible says you shouldn't put sugar in your cornbread." Dustin, 2013
"Best I can figure 97.365% of the general public is a paint chip eating, mouth breathing, certified dumbass." BCLC, 2020
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Re: Cracker Barrel
[Re: WhiteCityHunter]
#1056373
08/26/14 02:46 PM
08/26/14 02:46 PM
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Joined: Jan 2005
Posts: 23,870 Clarksville, TN /Greenville, ...
bill
Freak of Nature
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Freak of Nature
Joined: Jan 2005
Posts: 23,870
Clarksville, TN /Greenville, ...
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Cracker Barrel is one of the best chain restaurants around. No matter which one you go to, the food tastes the same, service is the same, etc...... It's all pretty good food and for a decent price. Not very many chain restaurants can say that. I was once a server for several restaurants in Destin, and believe me you DO NOT want to piss off the server or cook for a stupid reason. If it's legit, no problem. But if it's not, you best check your food before you eat it. If you known what I mean. I can say for sure that the cracker barrel in Greenville Al isn't that way. The service is consistent..consistently bad. Poorly managed and it seems that there is no rhyme or reason to what servers wait on what table. I have sat there many times for 5 to 10 minutes before being waited on. There aren't many other dining options or I'd never go back.
"Political debate: when charlatans come together to discuss their principles" - Bauvard
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Re: Cracker Barrel
[Re: extreme heights hunter]
#1056381
08/26/14 02:51 PM
08/26/14 02:51 PM
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Joined: Feb 2013
Posts: 6,095 Anniston, AL
ikillbux
ishootatbux
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ishootatbux
Joined: Feb 2013
Posts: 6,095
Anniston, AL
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I don't go to the Cracker Barrel often but when I do I make sure it is a white Cracker Barrel. you would think the "cracker" in cracker barrel would let them know to act civilized. guess not. Now that's ^^^ funny!
We were on the edge of Eternia, when the power of Greyskull began to take hold.
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Re: Cracker Barrel
[Re: ikillbux]
#1056432
08/26/14 03:24 PM
08/26/14 03:24 PM
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Joined: Dec 2006
Posts: 16,914 Madison
BowtechDan
Old Mossy Horns
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Old Mossy Horns
Joined: Dec 2006
Posts: 16,914
Madison
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We've always had good service at the Madison Cracker Barrel. They seem to hire folks who talk English and are not from Chicago.
Nathan Carl Goff 19 Sept 2016 - 14 Jan 2017.
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