I shopped there one time. Had them order me a brand new shotgun. About 4 days after it was supposed to arrive I called them. Oh yeah, it’s been here several days he said. I go down to pick it up. Stand at the gun counter a long time listening to two guys behind the counter shooting the bull. After at least 5 min, I interrupt them and say I’m here to pick up a shotgun I ordered. Someone will be with you shortly they say. 5 more minutes one of them gets the 4473 out finally for me to fill out. If not for being a special order and already paid in full, I’d told them to pound sand then. Needless to say, I’ll never bother those folks again.