Good customer service

I needed a couple things from Ripcord & QAD over the last 10 days and both companies provided great customer service and were very nice while talking on the phone. That's all...

Guess I should add that items arrived from both within 5 days of our phone conversations.

I use a ripcord rest ,,fortunately I have never had
Any issues,,,nock on wood!

I've had the same experience with both companies as well. Great customer service.

I've dealt with QAP once and they were great. I bought a used QAP off of Archery Talk for a friend's nephew. Because of the way it was packaged, the containment bar was broken when I received it. I emailed them and explained exactly what had happened and asked about ordering and paying for a replacement. They replied back within a couple of hours and wanted my address. They sent a replacement free of charge and I had it within a couple of days.

HHA is excellent to deal with as well. I haven't had to contact them about an issue, but I know several people that have.